Music not syncing after iOS 7 update

I updated to iOS7 on my iPhone 4 and less than half of my music is syncing to my phone. Any thoughts? I am already hating this update for more than one reason and this is adding icing to the cake...

iPhone 4, iOS 7

Posted on Sep 18, 2013 9:29 PM

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999 replies

Sep 27, 2013 2:43 AM in response to yax412

In regards to my last post:


"Ok, so I turned on home sharing on my iphone and as I previously mentioned, this didn't work.

However, I went into my itunes on my mac and noticed it wasn't active on there, so I turned on home sharing.


Next thing I know my music is being synced!

No failed syncs and it it appears on my phone as it should.

Verdict is out whether this is a solution, as I don't think it will work once I have moved away from the mac or the mac is switched off. I guess I will see later on today..."


This worked for me. I now have 1.5GB of music on my phone. It works wherever I am (I think someone previously mentioned as soon as they were away from their computer it did not work?)


I have just plugged my iphone 4 back in again, and it has completed it's sync and the music is still on my phone. Happy Days!

Sep 27, 2013 9:53 AM in response to yax412

Holy **** my music is syncing again. I don't know exactly what fixed the issue for me but this is what I did

1) Unchecked and checked "Sync music" -> didn't work

2) Checked "Manually manage music"

3) Created a playlist with like a 100 songs and it synced

4) So I added like 50 songs each time to the same playlist and synced

3) The 3rd time it got stuck at "Waiting for changes to be applied". So I went to Edit > Undo add x songs to the playlist". And I added less songs to see what was causing the issue. I found that there were 2 songs that just wouln't sync for some reason so I deleted them and carried on and ALL my songs synced without any issues

To make sure the problem was solved, I tried syncing my entire library and it worked so it was those 2 songs that were causing my syncing problem.

I think someone mentionned that solution on a previous page ? I'm not sure but it did work for me

Sep 27, 2013 2:23 PM in response to Lilinss

7.0.2 update did not initially resolve the music failing to sync. After the update, I had to uncheck 'sync music' the let it delete the songs from the iPhone/iPod. Then had to re-check 'sync music' and let it push all music back on to the phone/pod. Thought everything was OK as the phone and pod were playing again finally.

HOWEVER, after making change to a playlist and the re-syncing again, the sync FAILED again!!

Had to turn off sync music and the turn back on and push all music to devices again.

Seems to be the only way to update/add a playlist.

Of course, this is ridiculous as it takes forever and it is not syncing, it is just re-pushing all music to the device.

What in the world is broken here? Is it iOS 7.0.2 or is it iTunes 11.1 or both?!

Would be nice if apple would admit that there is a problem and what the fix will be (new iTunes/ new iOS or both) so that we can quit banging our heads against these [at this moment] worthless devices and inform us what the correct path forward is (temp fix while we wait for a permanent solution).


This is costing some of us and our clients time and money that we will never get back.


Apple does not seem to care about potential impacts to its customers and needs to 'man-up' as it were and take accountability for these issues and get us a fix ASAP!!


APPLE???

Hello??!!

Sep 27, 2013 2:29 PM in response to yax412

This thread has been very helpful, I also have been stuck at "waiting for changes to apply" and had most of my music not sync to the new 5S phone either plugged or wirelessly.


HERE IS WHAT WORKED FOR ME:


Cancelled sync and forced quit iTunes

Turned off find my iphone on phone

Check the "home sharing" option in "Music" on phone

Restart iTunes with phone not plugged in

Reorganize iTunes library as suggested in this thread

Reconnect iPhone to computer

Uncheck the sync music option in iTunes

Sync - let that run for a few minutes

Check sync music again

Apply / resync

Now my music is syncing!


Not sure which of these really did the trick but tried everything suggested in this thread short of doing the complete restore settings (which was going to be my next step)

Sep 28, 2013 5:55 PM in response to yax412

I had this problem, and the only thing that fixed it for me was to go to General / Reset and select "erase all settings and content" (or something like that), and then restore the entire contents from backup and then doing a sync.


I think I got into this state by pulling the cable during a sync (which hasn't caused me problems in the past, but who knows?)


I suspect that doing a full restore of the iPhone would also work, but that's an even bigger pain.

Sep 29, 2013 1:04 AM in response to yax412

So, this is what I finally did:

- Checked off the "Sync Music" box

- All music removed from iPhone

- Re-checked the "Sync Music" box

- Clicked Apply/Sync

- Went to the "On This Phone" tab at the top

- As the greyed-out songs were syncing, I watched the entire process

- As soon as I noticed the "timer" start to go slow on the left side, I anticipated a potential issue

- A couple of times, the "timer" slowed completely and the sync timed out

- Went to the "Music" are and unchecked that entire artist from the sync

- Re-clicked Apply/Sync

- It processed completely


It seems the problem was that, for some reason, there are issues with these songs syncing now (not sure why), but it's causing the timeout of the sync, at least for the issue I was having. I'm going to go back and try to re-sync these artists/songs and see if it works now. But I'm too tired to do that now

Sep 29, 2013 1:19 AM in response to dfelix70

Some of us showed that we can successfully sync the playlists when we delete a few problematic songs. However, this is nonsense since we are trying to sync all the valuable songs.


Fortunately, I have another iPhone 4S with iOS6 so I tried to sync the same playlists. And it works flawlessly. This proves that the culplit is iOS7, not my songs nor iTunes(11.1).


Since syncing with genres and artists works even with iOS7, I still believe there is some problems with playlists.


Looking forward to hearing from Apple soon.

Sep 29, 2013 1:55 AM in response to slee204488

Agreed, slee204488. I didn't have a problem syncing these songs previously on iOS6 so it's definitely iOS7. But i can rejoice that at least the majority of my songs I was able to sync finally after hours of trying to figure out what the heck was wrong.


Ironically, the songs that seem to have an issue with syncing were songs that I purchased from iTunes, and not CD-conversions or songs from other sources. Not sure if that means anything, but just thought that was interesting.

Sep 29, 2013 6:26 AM in response to yax412

Two questions. One, is there any evidence that anyone from Apple is actually aware of this issue? I don't use the Support Communities with frequency so I can say that I don't recall having ever seen a thread on here that anyone "official" has responded to & indicated that a fix is in process or made suggestions on workarounds. Two, I have a 16gig 4S, so I'm not attempting to update my entire iTunes library on this phone, just a single Smart Playlist. After doing several of the steps suggested by previous posters, I have the playlist on the phone now. However, it doesn't show as the playlist in the playlist menu, only as the synched songs. In addition, there are "phantom" songs that are on the phone now. They're ones from my library, but don't conform to the rules of the Smart Playlist. One played last night as I was out walking & listening to tunes so I checked this morning after a sync & noticed that it is still on the phone (it shouldn't be after playing, the playlist rules is "6 hours by least often played", so when its play count goes above 0 it should be removed......I still have a few hundred songs with 0 count). If I look at the list on my MacBook when I'm syncing, the songs are not showing as being on the phone but there they are! Bizarre.

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Music not syncing after iOS 7 update

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