Music not syncing after iOS 7 update

I updated to iOS7 on my iPhone 4 and less than half of my music is syncing to my phone. Any thoughts? I am already hating this update for more than one reason and this is adding icing to the cake...

iPhone 4, iOS 7

Posted on Sep 18, 2013 9:29 PM

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999 replies

Sep 24, 2013 8:27 PM in response to k-pak05

Having my iTunes music on my phone is the only reason I do not have the superior Galaxy phone and now they give us an update that does not allow us to get out itunes music on our **** phone! I think they really need to work on their programming much better before they come out with it! Anyone remember the horrific iPhone maps intro????

Are their Apple customers really that unimportant to them? Would Jobs have allowed this?

Sep 24, 2013 9:59 PM in response to k-pak05

Yep I found the same thing as k-pak05. Once I left my house or shut down my computer, it went back to the playlists without all my songs. And every time it reconnects to my home network when my iTunes is running, I have to go into sharing and manually select my Library to get them to all showup. It also now shows ALL my playlists in iTunes, not just the ones that are supposed to be syncing to my phone (which is a subset of all my playlists).


Interestingly, the songs that I was missing from my main playlist before I figured out the temporary fix were all actually on my phone and I could play them. They just were missing from any playlist that they were supposed to be in.


Apple, update please!!!

Sep 25, 2013 5:25 AM in response to yax412

Nothing has worked for me.

Unfortunately I cannot do a hard restart either as the lock screen button has 'sunk' on my iphone 4, so therefore does not work at all.

I am not happy with trying a 'restore' as there is no guarantee that will work.

I have 9 months left on my contract, with a broken lock screen button and now no music.


Apple you need to sort this out asap.

Sep 25, 2013 5:47 AM in response to yax412

Ok, so I turned on home sharing on my iphone and as I previously mentioned, this didn't work.

However, I went into my itunes on my mac and noticed it wasn't active on there, so I turned on home sharing.


Next thing I know my music is being synced!

No failed syncs and it it appears on my phone as it should.

Verdict is out whether this is a solution, as I don't think it will work once I have moved away from the mac or the mac is switched off. I guess I will see later on today...

Sep 25, 2013 5:55 AM in response to Vedaloman

My playlists are not working. I have several "smart" playlists that work correctly on the mac, but on my iphone - which was upgraded to the failure ios 7 - the smart list is "dumb"! The title of the playlist is there but the songs in the playlist are totatlly random and do not match the criteria in teh playlist.


I've done the home sharing suggestion on this thread - does not help at all.


Apple - you need to fix this!!

Sep 25, 2013 11:33 AM in response to wilmawarrior

So while the home sharing "fix" worked for me, I also had a problem with over 1 GB of memory that suddenly became "other" (i.e. corrupted?). This has never happend to me in my years of having an iPod/iPhone until the ios7 update. So I figured I would try a restore and see if that fixed the other issue as well as the playlist syncing issue.


After the restore, however, I got the same problem many of you have where it wouldn't sync anything - my apps, my music, etc. It got hung up completely overnight and wouldn't load anything. I also couldn't get iTunes to start up after shutting it down after the failed sync.


I tried uninstalling Bonjour, which I believe is responsible for AirPlay and makes your AppleTV work with your computer (?). Tried syncing, and everything worked. I have all the correct playlists (the ones that are supposed to be on my phone) and I don't have to do the Home Sharing fix. All my songs show up correctly.


So maybe if you are getting the syncing problem, try uninstalling Bonjour? Of course, this likely means my AppleTV now won't work and I still have this "other" corrupted memory that I would like to reclaim, but it somewhat fixed the problem for now.

Sep 26, 2013 12:32 PM in response to yax412

I am having a very similar issue, but it is with my iPad. Only purchased music is showing up on my iPad and now it is in the cloud. I am not having any luck re-syncing when it is connected to iTunes on my Mac. What I want is to get all my music back on my iPad, that is purchase and CD downloads.


On a strange note, I did not have any issues with my iPhone.

Sep 26, 2013 1:04 PM in response to Arminello

The only thing that got my Touch stable for music again was to set it up as a new device, NOT restoring a backup. After various attempts at resetting, reinstalling iOS 7, etc, I tried skipping the restore from backup step, and that immediately allowed my syncs to complete successfully, with all the music I synced appearing on my iPod. I decided to keep iOS 7 at that point instead of reverting to iOS 6 in the brief time window I figured I had. However, I really wanted to restore from a backup and keep my settings, but when I tried again, the same problems with sync and music came back. I fought it another couple of days before giving up and setting it up as a new iPod again. That was about a week ago, and it's been fine since.


Even though I didn't restore a backup, some settings were retained thanks to iCloud, e.g. Safari favorites, iBooks bookmarks, and my Contacts. I emailed myself my Converter+ custom templates, which that app makes easy to re-enter from the email. My Tapatalk accounts were preserved thanks to Tapatalk ID. However, I lost all my Dictionary app favorites, and I had to re-enter all my passwords. But at least my Touch is stable again.

Sep 26, 2013 3:16 PM in response to yax412

So I just chatted online with an Apple employee and I may have a simple solution.


If you are still having a problem syncing music from your itunes to your iphone then try this. When your phone is plugged into your computer uncheck the sync music box in itunes and apply the change. Once it finishes syncing you should only have music that you purchased from itunes on your phone.


Now recheck the sync music box. During the syncing you will see the usual waiting for changes step last, but this time it should follow with all the music you chose to sync and it should start adding it all.


I know this sounds too simple to work, but it worked for me and I have tried a few suggestions in this thread unsuccessfully. Try it out and let us know if it works for you. It worked for me, thank the heavens! The best part is that I didn't need to uninstall iOS7 or restore my phone or any drastic actions.


Good luck!

Sep 26, 2013 5:39 PM in response to hj93

Too bad...


- Restoring my iphone to a new iPhone and adding apps without using back up did not work.


- Checking & unchecking method didn't work.


- "Manage music manually" worked just once and does not work anymore.


- Updating iOS 7.0.2 did not work.


So far, we don't have any solution yet.


Whenever I am trying to add a few playlists & thousands songs, the sync gets cancelled after a few hundred songs. Let's wait for the next update.

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Music not syncing after iOS 7 update

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