My iPhone 5 won't charge with iOS 7

I upgraded my iPhone 5 to iOS 7 yesterday and since updating I have problems charging my iPhone in the wall outlet with the charging cable that came with the phone. It will charge when I use USB charging with my iMac. Anyone else have this problem?

iPhone 5, iOS 6.1.4, Verizon, 16GB

Posted on Sep 19, 2013 4:33 AM

Reply
62 replies

Oct 10, 2013 9:03 PM in response to NJAnalyst

Guys! An update! So I think I mentioned how I called Apple and after 3 hours on the phone and losing all my data my phone was fixed. Yep! I was promised it wont happen again and long and behold.. My phone has "died" again and my other phone refuses to let me connect to wifi as the button is greyed out (it's not hardware I already replaced it with one I knew worked for fact) and drops from 100% to 0% in 2 hours without usage. When I use it it runs hot.. So now I have 2 iPhones that are completely useless. I think I'm just going to use them as things to throw at my wall when I get angry as they are completely and utterly unreliable and useless.

Btw the charger isn't the issue I only use standard Apple chargers.

Oct 24, 2013 10:38 AM in response to IdrisSeabright

That is the stupidest answer ever. If one mythical phone melts down in China it is OK to block the rest of the planet from using cables. Really smart! Geniuses like this work in the Apple store all the time. Any cable can cause a meltdown. It is the nature of power transmission through copper or aluminum wire.


This is nothing but a power grab by Apple to charge us 30 bucks for a 15 cent length of wire. There is no technological reason for this. Just Greed!

Oct 24, 2013 10:50 AM in response to rolleikin

rolleikin wrote:


This is nothing but a power grab by Apple to charge us 30 bucks for a 15 cent length of wire.

So you are willing to pay several hundred dollars for a phone, probably 40 to 90 for a case and then quibble over a $30.00 cable. Actually less than that when you look at the real price differential. I would rather have a cable made by Apple, known to be good, rather than a cheap knockoff that may damage my expensive device.


But you make your own choice. Is spending an extras $15 to $20 worth it to protect your phone?

Oct 24, 2013 11:01 AM in response to raymond73

You clearly don't know anything about manufacturing things in China, or manufacturing in general. I spent 6 years having electronic products made in China and brought here.


Half the "unauthorized" cables are the SAME thing as those branded "Apple." Made by the same factory, same people, same machine, same materials, just missing the ID codes loaded in the Apple version. The cables that are off-brand are simply excess production without the IDs loaded and sold at a discount by the manufacturer.


Any cable can damage your equipment. Apple cables are just as apt to overheat your connector as any off-brand ones. It is the nature of passing electricity through a wire or a circuit.


Following your argument, an $800 cable would protect your phone even better. Maybe the prices should go up on the current cables to provide you more protection.


All you geniuses out there, I have two $800 cables for sale. Come and get them.....

Oct 24, 2013 11:03 AM in response to raymond73

Ok guys, at least to me my iPhone 5 and ipad4 have no charging issue at all. So, your hardware, phone and charger also no problem. But the only problem is iOS 7. Itself also is good, the problem causing is upgrading. Backup then upgrade from 6.x to 7.0 caused many unknown problems. And the solution is DFU restore. It works for me. My iPhone 5 problem was dropping call dramatically. I was planning to downgrade back to iOS 6, but Apple shut down server verification and I failed. And it became a dead black brick. Before I went to Apple store, I googled and did once DFU. No backup anything, and set as new phone after. So now, my phone is normal now. No dropping, charging stable, wifi functional, just like apple usually do. So you could also try DFU, the only pain is that, do not backing up any data, and set as a whole new set.

Oct 24, 2013 11:03 AM in response to rolleikin

rolleikin wrote:


This is nothing but a power grab by Apple to charge us 30 bucks for a 15 cent length of wire. There is no technological reason for this. Just Greed!

You are entitled to your own opinion, but Apple's motive to protect user's iPhones would appear much more powerful than the motive to sell more of their own cables.

Oct 24, 2013 11:09 AM in response to rolleikin

rolleikin wrote:


The cables that are off-brand are simply excess production without the IDs loaded and sold at a discount by the manufacturer.

Or failed the quality control checks and quality standards required by Apple. You see I also know something about manufacturing. If a batch fails the quality control standards set by a company you can often times sell those items as off brands, seconds, whatever, to another vendor. You cannot sell them to the original customer as these items do not meet the customer specifications.


To quibble over less than $20 on a device that is $600 and up (retail) just seems rather silly.

Oct 24, 2013 11:46 AM in response to raymond73

You keep going to the "quibble over a cable" but you don't see the forest for the trees.


Because of the greed to sell the cables, Apple blocked ALL third party development of products. Now, even if you are considering developing a new device, you must first pay Apple, get certification processed and then you can design and test your new device.


This will shut off a significant segment of the innovators who cannot afford to pay up front and then develop something that may or may not have any marketable value.


How do yuu think the battery cases were invented? By Apple? By IBM? By GM? No. It was a crafty engineer in his spare time who did it, tested the market and now there is a plethora of those devices out there. But he was not hampered by the onerous limitations of the IOS 7 certification or he might not have gone ahead with his design plans if he had to pay first for the right to be inventive.


It is not a quibble over a stupid cable. It is over the greed that leads to stifle innovation and puts a high premium on funcionality, as now the phone cannot run a full day without repeated charging. And if you have to buy 4 sets of charging cables (house, car, office, travel), you are spending 150 bucks for $0.60 worth of wire that DOES NOT ADD ANY VALUE to your device or usage of it.


All Apple had to do was use a mini-USB connector and all these stupid problems would go away.


As it is, Apple caused significant productivity issues nation-wide. My IT guy spend 90 minutes trying to fix my charging problem (brand new 5c with brand new cable and charger, fresh of the Apple box). And he did that probably 40-50 times in the past three weeks for our staff of over 3,000 employees. That is more than two weeks' worth of productivity lost to a stupid cable and to Apple's greed.


So, yes, the cable is trivial in the grand scheme of things, but the negative effect is significant.


At this point our company is evaluating a switch to Samsung phones.


Take that, Apple!

Oct 24, 2013 11:59 AM in response to rolleikin

rolleikin wrote:

My IT guy spend 90 minutes trying to fix my charging problem (brand new 5c with brand new cable and charger, fresh of the Apple box).

If the cable and the charger were from Apple, fresh out of the box, then there is no way anyone should be spending 90 minutes trying to get the phone to charge. 5 minutes tops. Doesn't charge, replace the phone under warranty. Replace your IT guy.

How do yuu think the battery cases were invented? By Apple? By IBM? By GM? No. It was a crafty engineer in his spare time who did it, tested the market and now there is a plethora of those devices out there.

Battery cases only have to supply 5 volts. That is what all Apple chargers produce, third party also. Not exactly rocket engineering.


At this point our company is evaluating a switch to Samsung phones.


Take that, Apple!

I am sure that Apple is quaking in their boots. Wait until you have problems with micro-usb, you have to orient the cable a certain direction. You still have a USB cable that plugs into a charger that, say it again real slow, produces 5 volts and some amount of current, same as Apple chargers. I can use my Apple charger to charge my wife's phone and it is not Apple.

Oct 27, 2013 5:56 PM in response to samclagg

Mine would not charge from the wall outlet plug. I placed it into the ubs port of my computer..and overnight it was only at 48 percent. I turned off my phone ...keeping it in the ubs port of my computer and it charged to 100% within the hour.


I have not idea what i did to make it charge again other than turning the phone "off" while it was charging.

Nov 1, 2013 6:03 AM in response to rolleikin

Rolleikin nailed it...


I support a team of critical care and hospitalist physicians. When I started here in 2005 they used 3x5 index cards to record their visits/charges/revenue and Blackberries for email and messaging.


We first automated our charge capture with Palm Treos, then blackberries and for the past 5 years we have exclusively used iPhones. My wife and two teenage children also use iPhones.


I typically purchase at least 2-3 chargers per phone. The move from the 30 Pin connectors to Lightening connectors delayed our transition to new iPhones for a short period of time last year, as many of our physicians had purchased 30 Pin peripherals which were now virtually obsolete.


However, I envisioned we would eventually start adding Lightening devices as we upgraded our devices. Thus I began experimenting with the new devices. I purchased a few iPhone 5 devices in the spring of this year and was fairly satisfied with the new devices. In fact I appreciated the bi-directional cables so much I purchased a dozen cables and connectors over the summer.


Until iOS 7 was released.


The software's refusal to charge our devices using so many of the previously working cables and connectors has left me and thousands of other customers strongly reconsidering our commitment Apple.


Any company with such a callous disregard for the investment of it's established customers should see no additional revenue from those customers.


I implore Apple to permit charging and syncing with cables which are technically capable of charging these devices.


If not, I'm certain we will be very satisfied with some of the new Samsung Android phones.



rolleikin wrote:


You keep going to the "quibble over a cable" but you don't see the forest for the trees.


Because of the greed to sell the cables, Apple blocked ALL third party development of products. Now, even if you are considering developing a new device, you must first pay Apple, get certification processed and then you can design and test your new device.


This will shut off a significant segment of the innovators who cannot afford to pay up front and then develop something that may or may not have any marketable value.


How do yuu think the battery cases were invented? By Apple? By IBM? By GM? No. It was a crafty engineer in his spare time who did it, tested the market and now there is a plethora of those devices out there. But he was not hampered by the onerous limitations of the IOS 7 certification or he might not have gone ahead with his design plans if he had to pay first for the right to be inventive.


It is not a quibble over a stupid cable. It is over the greed that leads to stifle innovation and puts a high premium on funcionality, as now the phone cannot run a full day without repeated charging. And if you have to buy 4 sets of charging cables (house, car, office, travel), you are spending 150 bucks for $0.60 worth of wire that DOES NOT ADD ANY VALUE to your device or usage of it.


All Apple had to do was use a mini-USB connector and all these stupid problems would go away.


As it is, Apple caused significant productivity issues nation-wide. My IT guy spend 90 minutes trying to fix my charging problem (brand new 5c with brand new cable and charger, fresh of the Apple box). And he did that probably 40-50 times in the past three weeks for our staff of over 3,000 employees. That is more than two weeks' worth of productivity lost to a stupid cable and to Apple's greed.


So, yes, the cable is trivial in the grand scheme of things, but the negative effect is significant.


At this point our company is evaluating a switch to Samsung phones.


Take that, Apple!

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My iPhone 5 won't charge with iOS 7

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