Rolleikin nailed it...
I support a team of critical care and hospitalist physicians. When I started here in 2005 they used 3x5 index cards to record their visits/charges/revenue and Blackberries for email and messaging.
We first automated our charge capture with Palm Treos, then blackberries and for the past 5 years we have exclusively used iPhones. My wife and two teenage children also use iPhones.
I typically purchase at least 2-3 chargers per phone. The move from the 30 Pin connectors to Lightening connectors delayed our transition to new iPhones for a short period of time last year, as many of our physicians had purchased 30 Pin peripherals which were now virtually obsolete.
However, I envisioned we would eventually start adding Lightening devices as we upgraded our devices. Thus I began experimenting with the new devices. I purchased a few iPhone 5 devices in the spring of this year and was fairly satisfied with the new devices. In fact I appreciated the bi-directional cables so much I purchased a dozen cables and connectors over the summer.
Until iOS 7 was released.
The software's refusal to charge our devices using so many of the previously working cables and connectors has left me and thousands of other customers strongly reconsidering our commitment Apple.
Any company with such a callous disregard for the investment of it's established customers should see no additional revenue from those customers.
I implore Apple to permit charging and syncing with cables which are technically capable of charging these devices.
If not, I'm certain we will be very satisfied with some of the new Samsung Android phones.
rolleikin wrote:
You keep going to the "quibble over a cable" but you don't see the forest for the trees.
Because of the greed to sell the cables, Apple blocked ALL third party development of products. Now, even if you are considering developing a new device, you must first pay Apple, get certification processed and then you can design and test your new device.
This will shut off a significant segment of the innovators who cannot afford to pay up front and then develop something that may or may not have any marketable value.
How do yuu think the battery cases were invented? By Apple? By IBM? By GM? No. It was a crafty engineer in his spare time who did it, tested the market and now there is a plethora of those devices out there. But he was not hampered by the onerous limitations of the IOS 7 certification or he might not have gone ahead with his design plans if he had to pay first for the right to be inventive.
It is not a quibble over a stupid cable. It is over the greed that leads to stifle innovation and puts a high premium on funcionality, as now the phone cannot run a full day without repeated charging. And if you have to buy 4 sets of charging cables (house, car, office, travel), you are spending 150 bucks for $0.60 worth of wire that DOES NOT ADD ANY VALUE to your device or usage of it.
All Apple had to do was use a mini-USB connector and all these stupid problems would go away.
As it is, Apple caused significant productivity issues nation-wide. My IT guy spend 90 minutes trying to fix my charging problem (brand new 5c with brand new cable and charger, fresh of the Apple box). And he did that probably 40-50 times in the past three weeks for our staff of over 3,000 employees. That is more than two weeks' worth of productivity lost to a stupid cable and to Apple's greed.
So, yes, the cable is trivial in the grand scheme of things, but the negative effect is significant.
At this point our company is evaluating a switch to Samsung phones.
Take that, Apple!