iPhone 5 camera not working after ios 7 update

The front camera works initially, but the rear camera shows a blurry image which then freezes the app. Several hard resets have had no effect.

iPhone 5, iOS 7

Posted on Sep 19, 2013 6:14 AM

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518 replies

Nov 28, 2013 12:59 PM in response to smevans

So what have I done so far to resolve this issue:


1) Reset phone by holding home and power button for several seconds. (Still broken)

2) Reset settings on phone in Settings\General\Reset (Still broken)

3) Reset settings and content on phone in Settings\General\Reset (Still broken)

4) Did a full restore in itunes using backup and restore (Still broken)

5) Did a full restore to a downloaded firmware using SHIFT-CLICK to access interface (Still broken)

6) Took phone to one phone shop who sugested it seemed like a software glitch and suggested a full DFU restore.(Still broken)

7) Did DFU Restore using image 7.0.4 (Still broken)

8) Upgrade phone to 5S, took 4S into a different shop in Hastings... They installed a new camera for £25 and everything is now working so phone handed down to wife:D and we all lived happily ever after... Phew...


Talking to the chap in the shop, who seemed very knowledgable, he suggested that they have seen a few phones like this and whilst it is a hardware fix it seems likely that it is a software conflict with an old batch of cameras.


Personally I am one happy customer at the moment... If you are in Hastings or nearby try Mad4Mobiles opposite the cinema 01424 718724.

Dec 4, 2013 12:32 PM in response to smevans

Have a iphone 4s and facing the same bug . I believe it is a global software issue but still not affecting everyone.

I also think there might be some sort of conflict between the camera app and another third party application.

Hopefully , we should all wish for a quick ios update because endless resets and all rebooting operations are useless ..

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iPhone 5 camera not working after ios 7 update

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