How to clear unread email on IOS 7?

I'm showing 2000 unread emails on my work email hosted by GoDaddy. I went into that email acct through my desktop browser and marked all the emails as 'read' but my iPhone 4S with newly updated IOS7 is still showing 2000 unread emails.


Note:

I had same notification with my Gmail acct and when I marked all those emails as 'read' on Gmail, that cleared up on my iPhone, too. Just wondering why it won't work with my work email through GoDaddy.


thx.

iPhone 4S, iOS 7

Posted on Sep 19, 2013 7:20 AM

Reply
34 replies

Sep 29, 2013 8:26 PM in response to oliversax

After hours of digging, I found the solution finally, at least for hotmail accounts. here it is

Go to Settings – Mail, Contact, Calendars

Click on Add Account…

Choose Microsoft Exchange

Fill in the fields shown (Leave domain blank and your login should be your email address)

Click next and it will ask for server. Use m.hotmail.com

Choose if you want your email, contacts or calendar synced.


It will allow to sync emails of one week or longer

Good luck:)

Sep 30, 2013 1:27 PM in response to oliversax

In technical terms, this is called a BUG!!


I'm an iOS fan. But, this update could send me to another OS. This update is JUNK!


I have 26,000+ emails on a POP account that is several years old. The day before I updated my email icon showed 0 (ZERO) items to be read. Updated the OS, now it shows 26,000+ unread.


Mark all as read does not work. Not enough room on the phone to download and mark as read.


I tried the marking everything online as read. Failed! Still shows 26,000+



Apple needs to get this fixed quick!

Sep 30, 2013 3:11 PM in response to oliversax

I tried this but didn't work on all the emails, here is what worked for all the emails.


After hours of digging, I found the solution finally, at least for hotmail accounts. here it is

Go to Settings – Mail, Contact, Calendars

Click on Add Account…

Choose Microsoft Exchange

Fill in the fields shown (Leave domain blank and your login should be your email address)

Click next and it will ask for server. Use m.hotmail.com

Choose if you want your email, contacts or calendar synced.


It will allow to sync emails of one week or longer

Good luck:)

Oct 2, 2013 9:21 AM in response to oliversax

This is driving me crazy too. I just noticed something, though. My LinkedIn account is tied in to my Yahoo email for notifications. If I start out showing 6 Emails in my Yahoo account on the Email app (which is incorrect, there's only 1), then open LinkedIn, read the messages that are there, then delete them, now the mail app says 9! So it increased the number by 3, instead of removing all of them.


Perhaps this is some further insight into what's going on, but it's a very bad bug.

Oct 5, 2013 11:21 AM in response to oliversax

These "mark all read" work only until the next new message


The bug is that when you have a new message and you delete it WITHOUT reading it, iphone still shows that you have an UNREAD message while the message is in the DELETED folder already. Deleting that message from the DELETED folder changes nothing and you will have to repead this MARK ALL READ process


My bug is limited to YAHOO mails while I have also Google and Hotmail accounts


Everything looks right in your actual email account when you access it from your computer. So, it is IOS (iPhone) bug! And Apple ought to be ASHAMED of its sloppy work and not providing the fix


This is (for me) a huge blunder which has tarnished Apple reputation in my eyes substantially (not to mention that IOS 7 seems even worse than IOS 6, which has been working well

Oct 7, 2013 6:15 PM in response to oliversax

Finally found a way around this for gmail... All gmail messages were marked as read within gmail but weren't on my iPhone. I set up my Macbook email to have a secondary email address which was my gmail account. It downloaded ALL the unread messages that were showing on my iPhone (even though they were already read) and once I had the list there, I marked as read in my Macbook, then deleted. Once I did that, everything showed as read in iPhone mail.... hope that helps someone.

Oct 14, 2013 10:33 PM in response to Surferla23

I found a work around to this so that it will no longer happen again on new emails.


Instead of deleting the email within the email itself (tapping on trashcan icon), you should delete the email outside. Meaning delete it while you're on the inbox view. (But I think you should read the email first, before deleting it otherwise the bug might happen again)


Whenever I do this the unread email bug does not happen anymore.

Nov 7, 2013 6:07 AM in response to oliversax

..........hey guys i had this problem and it was bothering me a lot but i solved it in an instant...........i went to my gmail account and i saw in my inbox some mail marked as.......important....with a yellow arrow highlighted in the front of it, so i just click on that yellow arrow to unmark it as unimportant and then i went to my iphone 5 and went to my mailboxes, and by pulling it down to update it, when it was updated all of the unread emails was gone...................

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How to clear unread email on IOS 7?

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