wifi doesn't work with IOS 7
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
On page 24 of this thread, Tomeucanyellas wrote:
I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.
It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!
Hope it helps!
I am in Canada. iPhone 4S, iOS 7.0.2.
Experienced the same greyed wifi issue since update.
My phone is out of warranty by more than half a year.
Followed instruction from Apple's knowledge base, all the tricks explained here and in other threads, except the dryer/freezer ones.
Sometimes, immediatly after applying a fix, wifi/bluetooth became enabled, but never more than half an hour.
Yesterday, Oct 5, I followed user Tommeucanyellas recommandation, quoted here.
I chose the right Country, and clicked the following:
iPhone > Service request & Troubleshooting > Restore or update not working as expected.
Then I entered my serial number. Then choose iOS 7 in the next menu.
I chose to schedule a call. The phone rang at the exact scheduled time. Spoke to a first nice and polite representative who asked if I tried the workarounds explained on the Apple knowledge base, as well as backup/restore and reset network settings. Then I've been put on hold for a couple of minutes. When she came back, she transferred me to a senior representative.
The senior representative acknowledged the situation and apologied. Without me asking anything yet, he offered me to make an exception, a free replacement.
To get the new phone, he proposed to
-go to an apple store (this is a 3 hours drive for me)
-I send my phone, when they get it the send a new one.
-They charge my CC, send me a phone, then I have 10 days to send them the faulty one with the box I received my new phone in. Then they undo the CC billing.
I chose the last option of course.
The same day the new phone left the warehouse in PA and is scheduled to arrive at my place by tuesday.
At the end of the conversation I asked if he was aware of the technical issue. He couldnt tell me, but said that was a known issue and some customers were experiencing this.
I must admit I've been pleasantly surprised about the outcome of this issue.
For those not having luck at an AppleStore, I suggest you try this.
Thanks to Tommeucanyellas for bringing this solution out.
Pan
My wifi also stopped working after updating my ios (on Iphone 5)
I followed this and it worked:
" Some people have reported success by putting the iPhone into Airplane mode and then going to Settings > General > Reset > Reset Network Settings, but the problem may return. "
Which I found at this link:http://www.digitaltrends.com/mobile/ios-7-problems/
Theres some other suggestions available also. 🙂
I think I found out the reason WIFI turns on/off by itself after upgrading to IOS 7.0.
It is because for some reason, IOS 7 can not handle both WIFI and BlueTooth be turned on together.
Turn off BlueTooth and see if this will solve the issue. It works for me, although it means I can not use any bluetooth item with it. This happens on IPad 3, IPhone 5, and Macbook (although it is not IOS 7.0, but the same thing happens after I upgraded it to Marvick.)
Apple used to mean quality product. But it seems after Steve Job, the whole company products line and supports started to go downhill. It really need another visionary like Steve Job to bring Apple back.
What a shame. If Steve Jobs were still alive, this simple WIFI/Bluetooth issue would never occur.
Try to do a reset by holding the lock and home button for 20 seconds.
see this post and share it with others...https://discussions.apple.com/thread/5328365?answerId=23334002022#23334002022
Also I'm assuming that you followed the steps that apple laid out for an issue like this right? http://support.apple.com/kb/ts1398
Take your iPhone to the Apple Store and it will be swapped out for a new one. Our two iPhones failed in exactly the same way and Apple wonderfully replaced them [iPhone 4/4s].
Enjoy.
Apple has finally recognized there indeed is a problem
http://support.apple.com/kb/ts1559
Everyone, please refer to this Apple knowledgebase article when claiming support.
Let us know your experiences!!
One of my frineds had the same problem with her's yesterday. This is what apple support told her to do yesterday and it fixed her's I hope this is helpful in some way.
1.) Update iTunes
2.) Back your phone up
3.) Hard reset your phone
4.) Restore with iTunes after reset
Hi, I had the same after upgrading the 4s to iOS7.
After all your tips I went in the (Ziggo provider standard issued) router for a static ip. I discoverd a typical setting for radio 802.11N mode set on "auto" followed by the 802.11N "support required" setting which was (default?) set to "off". I turned the "support required setting to "ON" and voila, FIXED
This specific setting worked for me.
I just read something that worked for me and my plain old 4.
Turn on airplane mode and DND mode then turn off your phone. Leave it off for 5 minutes or so then turn it back on. Go to settings and hopefully you can now turn on your wifi.
We shall see if it works still tomorrow morning or for good.
Seems good now. I opened up some memory by deleting music and unused apps, wiped it, restored from an old backup, then restored from most recent backup. I'm gonna give it the day before turning icloud and findmyphone back on.
So just as I was finishing my post I tried the keenevisionpost from Sep 23, 2013 11:27 AM (in response to scoho).
And wouldn't you know - it worked! I have Wi-fi now. I have no idea why disabling control center from the lock screen has anything to do with any of this but I have wi-fi now. Let's see how long it lasts!
acamilo87 wrote:
Also experiencing the same issue, "unable to join" message appears for my home network. tried all the resets and suggestion thus far. Pretty disappointed as i'm also one the lucky few thats never had 4s issues until ios7 came. Hopefully someone at apple is reading these.
I had tried most of the suggestions too, other than resetting my wireless router. I had forgotten about that option in the mess of trying things in the phone settings, etc... I did the quick pull out power cord for 30 seconds, plug back in, and now I have wifi once again. Of course, it's only been about 6 hours since I did this, so we'll see if it's a lasting solution.
A company's response, such as Apple's lame, "it's a hardware problem", in the years prior to social media access, forums, & support communities, may have duped many a customer back in the day, but now, not so much!
C'mon, Apple, stand up & be the kind of company that stands behind your "smart" product, & even more so, your smart customers!
I'd like to provide some more feedback on this issue. First I have an ipad 2 wifi only (no cell service). It's barely 3 months old, bought brand new. I had zero problems with it, and loved it. Being my first apple product ( besides an ancient iPod). Was seriously considering getting an iPhone (current windows phone user). Then this update happened. I am not a fan of the new icons, like many others have issues with wallpaper size, battery life, apps closing randomly and most importantly, this wifi issue.
What's the point of an ipad with wifi only, if the wifi doesn't work?
I tried ALL the suggestions above. ( my fave being the one that says turn on airplane mode, turn off find my ipad, restart . Too bad you can't turn off find my ipad unless YOU ARE CONNECTED TO WIFI- although this led to my potential fix)
Anyway, I am not a quitter and determined to make this work without waiting in the 3 hour line at the apple store.
So I finally connected to wifi long enough to turn off the find my ipad service. Since doing this I have been connected to wifi 99% of the time. A big improvement from before. Now I work from home so the find my ipad option isn't super important to me, but I do travel and would want it on.
Not to mention I didn't pay for a product to have "some" of its features not work.
I suggest trying to turn off the find my___ option and see what happens. Not that this is an acceptable fix, but hopefully a short term one. Good luck
Here's my story, so far a happy one.
My wifes iphone 4s, location Prague, Czech Rep., Europe.
Upgrade to iOS7 a week ago, wifi greyed out. She did a few restarts whitout any effect on the wifi. Also on the control panell the wifi button is active but does nothing.
Cca 3 days ago she upgraded to iOS 7.0.2 - no effect.
She also has problems with the energy consumption, meaning: after a full charge in the evening, by around 11 am the next day, the battery is on 5-10%. I know there are things to do to decrease energy consumption, but still... With iOS6 this wasn't so bad.
1 day ago when she checked the phone sometime during the day, she realised the battery emptied completely during the night and the phone shut down. The shut down period could be a few hours. She pluged in, restarted and suddenly she had a green wifi button in settings, and she could turn on the wifi. But she didn't find the home wifi network, not even by searching it by name. All the wifi did was showing the blue (?) rotating sign of searching for a network.
During the day she restarted the phone for some other reason (with the lock button). The phone didn't want to shut down normally so she pushed the restart button again. This time the phone restarted normally and the wifi worked and also found the home networ without any other extra trick.
It's been about 24 hours since, and the wifi works uninterrupted.
I don't have to describe you the happiness 🙂
wifi doesn't work with IOS 7