wifi doesn't work with IOS 7

I would have to disagree with you that the wifi function is not essential. To me it was, given that neither I or my network provider had any control over my phone when it started to run random software updates every few nights and ate all of my data allowance in 9 days.

My network provider only allows 1 extra top up of data on my plan, so you see when all of my data was gone, wifi was the only way I would have been able to connect to the internet, this was essential.

LouLou71 wrote:

Length of relationship should be irrelevant and wouldn't be treating a customer fairly IMO.

For example, say I was only 18 at the time of purchase and this was my first iPhone (in the UK you have to be 18 to have a phone contract) and it went wrong outside of the 12 month warranty lets say by 70 days as (when symptoms first starts) in my case and I went in nice as pie and pointed out that others were having the same issue with their 4s, then why wasn't my phone replaced by apple?

Are you also saying apple should replace someone's phone who had a relationship with them as in your example for 5years and whose phone was the same number of days out of warranty as in my case, but not mine because I had only my iPhone for 1 year plus 70 days?

What makes you sure there is some consistency in how they are handling the wifi issue? I don't have any hard facts as unfortunately those that have had their phones replaced OOW haven't indicated how far outside they were, so we are both none the wiser about their individual circumstances, or do you have some hard stats? No disrespect, but you being 'sure' doesn't do it for me, unless of course you have some insider info on what apples policy is.

In addition to length of relationship, number of apple products IMO should also be irrelevant, although FYI we have 2 iPads and 3 iPhones in our household and for the record my daughter has had to have 3 previous iPhones replaced due to various faults and all within warranty as had my brother who was also an apple advocate.

Your network provider does have control over that; they just choose not to take the required extra steps to exert that control.

As far as why I believe there's consistency, it's because Apple has policies and procedures that govern situations like that.

And as far as length of relationship, of course that has an impact. If someone's been an Apple customer for years, never asked for any special consideration, then that's going to be viewed differently than someone that just bought an iPhone, broke it by dropping it two days later, and then wants compensation.

When it comes down to someone making a judgement call, then length of relationship has a factor. Whether you like it or not, that's the reality.

Length of relationship is not a reality in all industries. The sector I work in is not allowed discriminate against a persons age (amongst many other things), as I said example of the 18 year old is it their fault they are only 18 and were not allowed to have a mobile contract any sooner, thus their relationship is far shorter than a 30 year old who had the opportunity to purchase an iPhone many years earlier Than the 18 year old. If we sided with the customer with the longer length of service (remember same scenario 70 days OOW, polite, not demanding, ever so grateful), that would surely constitute some kind of bias or discrimination and I don't think even apple would be exempt from that kind of discrimination?

Did the apple genius ask me how long ago I had bought my first iPhone? No they didn't, so length of relationship was irrelevant in my case, could she see from my iPhone how many products I had and for how long?

Perhaps you have a smart answer for that too and my previous post where an apple customer was about to get their 2nd brand new replacement phone (assume still in warranty) is this also a coincidence they have had 2 handsets that developed the same fault upon downloading ios7.03?

So how do you know apple has policies and procedures they govern customers are treated fairly?

LouLou71 wrote:

Length of relationship is not a reality in all industries. The sector I work in is not allowed discriminate against a persons age (amongst many other things), as I said example of the 18 year old is it their fault they are only 18 and were not allowed to have a mobile contract any sooner, thus their relationship is far shorter than a 30 year old who had the opportunity to purchase an iPhone many years earlier Than the 18 year old. If we sided with the customer with the longer length of service (remember same scenario 70 days OOW, polite, not demanding, ever so grateful), that would surely constitute some kind of bias or discrimination and I don't think even apple would be exempt from that kind of discrimination?

Did the apple genius ask me how long ago I had bought my first iPhone? No they didn't, so length of relationship was irrelevant in my case, could she see from my iPhone how many products I had and for how long?

Perhaps you have a smart answer for that too and my previous post where an apple customer was about to get their 2nd brand new replacement phone (assume still in warranty) is this also a coincidence they have had 2 handsets that developed the same fault upon downloading ios7.03?

So how do you know apple has policies and procedures they govern customers are treated fairly?

Age discrimination is totally, TOTALLY different from length of relationship as a customer. And it's not even a major factor, just a relevant one.

And yes, if you registered your device with your Apple ID, and your Apple ID is connected to other devices, even previous, older devices you no longer use, then, yes, Apple can see how long you've been a customer, at least with that Apple ID.

As far as how do I know? Suffice to say I'm a shareholder, and I make it my business to know the policies and procedures of any company that has a significant space in my financial portfolio.

You seem very keen to keep letting people know you are an apple shareholder, for all we know your apple holding is worth £100 in an overall portfolio worth £150, so I suppose one could see that as a significant portion. Never put all your eggs in one basket and do make sure your portfolio is diversified, although I don't believe apple will go bust, but nothing is impossible, just ask shareholders in many us and uk banks.

I am a shareholder in a major bluechip company that I also work for, believe me this doesn't make me privy to all policies and procedures as many are covered by NDA's, so I can't see how you know what apple PandPs are around TCF.

Trust me in my profession length of relationship is never a factor we take I to consideration

The penny has dropped that by looking at your other posts, you get off of baiting and goading people who post on here with genuine concerns, that many others agree with.

You have in your opinion a smart answer for everything, are clearly very self opinionated and by your username, probably trigger happy too, unless you are a wanna be a marine who perhaps wasn't quite tall enough as you are clearly showing little man syndrome.

Oh if I don't respond to anymore of your non constructive posts, it's because either apple have barred me or I can't be bothered to load your gun.

LouLou71 wrote:

You seem very keen to keep letting people know you are an apple shareholder, for all we know your apple holding is worth £100 in an overall portfolio worth £150, so I suppose one could see that as a significant portion. Never put all your eggs in one basket and do make sure your portfolio is diversified, although I don't believe apple will go bust, but nothing is impossible, just ask shareholders in many us and uk banks.

Bought about $200 worth of Apple shares back in '85 when it was around $16 a share. Also bought other shares in other companies. Don't worry about whether I'm diversified.

As far as how I know more about Apple's policies, as I said, let it SUFFICE that I'm a shareholder. I have no requirment to give further explanation.

As far as my military service? Again, not your concern. I suggest you avoid personal slander. That's against the terms of this forum.

LouLou71 I agree with you about that fool who seems so clever about appl. He's got shares so he thinks got the right to tell people about stuff he knows nothing about. And as for the shares he has they worth nothing more than what he paid. I mean he bought about $200 with of them and he only a small insect to them and he a nothing then to them, and not as if he's known to them personally as all other shareholders are nothing apart from they put money in and get nothing back. And as far as been army he more likely sat at base all time doing nothing as lots of them are so he a nothing really to anybody. Just another pawn in a big game he never wins.

You know Apple is not apple anymore they are loosers they messed up my iphone 4s by this ios 7.0.3 update

My wireless, bluetooth and icloud is not working i cant restore by data as well it says on icloud that i have data on icloud but it doesnt give me

an option for that date to restore

they need to test these updates on all models before deploying in the environment.Thats what happen if you trying to leave your own product and try to compete andriod stuff.Fix this messed up story

I have the same problem.

Since I've upgraded to iOS 7 my wifi stopped working and the Bluetooth as well.

I tried already all the solution's that you suggested and nothing solved it.

I really don't understand 'very disappointed and ****** off .

How can it be that a huge and international and respectable corporation like apple can just ignore and don't care about his clients?

It's a disscrase , I guess it's true that since Jobs is gone apple are going down.

I'm so disappointed ...without the WIFI it's just a piece off metal!!

robbos21 wrote:

LouLou71 I agree with you about that fool who seems so clever about appl. He's got shares so he thinks got the right to tell people about stuff he knows nothing about. And as for the shares he has they worth nothing more than what he paid. I mean he bought about $200 with of them and he only a small insect to them and he a nothing then to them, and not as if he's known to them personally as all other shareholders are nothing apart from they put money in and get nothing back. And as far as been army he more likely sat at base all time doing nothing as lots of them are so he a nothing really to anybody. Just another pawn in a big game he never wins.

My shares aren't relevant to whether or not I know about the technology. And the shares are worth far more than I paid for them, since they've split three times since then. Feel free to do the math, and compare the stock price from '85 to '13. Still, they are only a portion of my portfolio, and not the only tech company in that portfolio.

I've been an Apple customer/investor (as well as a customer/investor in other tech companys) for decades. Over that time I've come to understand some (but not all) of the inner workings of those companes. I've been a developer for a while now as well, as more of a side hobby than anything.

So, yes, I know more than the average user. That's one of the reasons I come to this forum, to offer technical assistance. Which I have done many, many times. And one of the things that I've always stood behind is adhering to the agreements in place. In this situation, it's the warranty. And as long as Apple is following the rules of the warranty and the applicable laws, then that's sufficient.

As I've said before, I think the warranty should be two years, and I would support a move in that direction. But as far as giving away free product to customer's outside of their warranty, just because? No. That's an unwise financial decision.

As far as my military service? The fact that you disparage it whatsoever, with no knowledge of what I actually did in the service, is a petty and pathetic attempt to incite a vitriolic response. I will simply chuckle, let your ignorance amuse me, and then move on.

Offer assistance then, your most recent posts have been argumentative and aggressive.

Some of your posts even ridicule some users who clearly English is not their first language and have challenges articulating their issues, you use SA acronyms to to patronise some users.

Slander is spoken by BTW

LouLou71 wrote:

Offer assistance then, your most recent posts have been argumentative and aggressive.

Really? Look at these:

https://discussions.apple.com/thread/5514806?answerId=23630012022#23630012022

https://discussions.apple.com/thread/5515153?answerId=23630538022#23630538022

https://discussions.apple.com/thread/5391228?answerId=23630011022#23630011022

https://discussions.apple.com/thread/5514496?answerId=23628656022#23628656022

Now, those are all constructive and helpful. Show me where, in this thread, I've been 'argumentative'. I have been direct, that's true. But argumentative? Support your assertion, please. (Edit: Having reviewed all my posts in this thread, the only times I've even been close to 'argumentative' was in RESPONSE to someone that displayed an inappropriate attitude. In other words, I give back what is given. Ask a direct technical question in a polite and calm manner, get a clear and direct response. Act like a fool, get treated like one.)

In fact, I've even explicitly dilineated my position, earlier in this thread:

TJBUSMC1973 wrote:

Facts:

Hardware warranty was for one year, as mutually agreed upon by manufacturer, reseller, and customer at time of purchase.

Option to increase hardware coverage by an additional year was available to the customer up until the very last day of the original warranty.

Apple is offering replacements at approximately a 65% discount to customers that are outside of warranty.

Apple is not required (at least in the U.S.) to provide srvice free of charge to any device outside of warranty, and is actually doing more than the law requires by offering discounted replacements.

(Let me know if you want to dispute any of the above facts, please)

My Opinions:

Apple should offer some form of compensation to affected users, if those users can prove that their devices is malfunctioning due to a defect, and not due to abnormal wear & tear or damage.

Customer should accept personal responsibility for choosing not to extend their coverage, and act in a polite and courteous manner when requesting that the manufacturer offer some form of compensation.

I haven't insulted anyone. I've been direct. There's a difference. Do you want to discuss the Facts or my Opinions?

Some of your posts even ridicule some users who clearly English is not their first language and have challenges articulating their issues, you use SA acronyms to to patronise some users.

SA acronyms? What's that? And I recommend that people post in their native language, so they can more easily get technical assistance, not to ridicule them. I'm beginning to think you have very thin skin and are too easily offended.

Slander is spoken by BTW

Yes, thank you for the clarification. In print, it's libel. I appreciate the grammatical correction. As a return courtesy, should I sift through your previous posts and assist you with your need for grammatical corrections? Or was that simply a thinly veiled attempt to make a 'jab'?

I've said plenty on the real issue.

You've said plenty on anything but the real issue. You won't touch the real issue with a barge-pole. You have not produced a single comment on Apple selling people iPhones with defective wifi chips and charging them the full price. Instead you exhort the victims who are rightfully annoyed by Apple's bad-faith acts (selling defective products) and omissions (withholding an explanation) to be as nice as pie, and ask Apple for help rather than demand it, especially if their length of relationship is not sufficiently long. Touché! How can those ingrates be demanding anything from the Great Fructus Malus? Kowtow, kowtow, kowtow! You go on about warranty periods. Touché! After all, that piece-of-crap wifi chip DID hold on for one year, so what else do they want? You also cleverly point out that wifi is not the primary function of the iPhone. Touché again! Why, I believe that you as a shareholder must suggest that iPhone 6 should dispense with that inessential function! After all - and that is my personal favorite - if there is no wifi, the customers can always use their cellular data! I have finally remembered what it reminds me of: "Qu'ils mangent de la brioche!" If you don't know French, you can always Google it - and if your wifi is out, you can always use your cellular data :-)

Last but not least, please help me (see, I am asking you nicely) - I cannot find the button to give you ten points for solving my problem. I thought that my problem was a broken wifi chip, now I see that my problem is having chosen the wrong manufacturer. I thank you for that!

Well i just completed filing the 1st legal action (of the many to follow) against the "ferrari" of the smartphones. I will keep you posted.

My wife chose Samsung instead of Apple during her contract renewal after witnessing first hand the BS treatment we have been having.

Nice going with this IOS7 update!!

Moved around some pictures, changed a couple of fonds, soon facing million dollar (euro) law suits.

Well Done, Technical Deps! Fantastic testing department!!

What ON EARTH have you been doing before launching iOs7???

It worked! This was the catalyst that finally opened my Apple fanboy eyes. I went into the store to play with the Android phones, deciding after 5 years that it would be worth at least checking out what the enemy was doing. I fell in love. Somewhere along the way, Android has started to do all the innovation the Apple used to be doing. Now Apple comes out with a new phone and has a couple of nice features, while my new Galaxy Note has dozens. it makes me sad, because I still love my iPad, but ultimately, this was the best possible fix for my wifi woes. also, at least so far, I have found less people in the Android community that are like TJWHATEVER579DUDE. I hope I never acted like that.