Another iphone 4s owner here that upgraded to iOS 7 a little over 3 weeks ago now. Immediately after updating my wifi and bluetooth stop working.
Went to the apple store the next day and employee tells me it's the first he's heard of the problem. He goes in the back and then comes back and says he spoke with a "Cupertino Engineer" and they say that my wifi and bluetooth were already fault and the update put it over the top. Says he can't do anything and offers me the out of warranty $199. I decline and then refers to me a manager. I speak to the manager and he can't do anything either. Tells me to speak to Apple Care level 2. I speak to a rep and he says that it was the first time hearing of the problem too. Tries to do some trouble shooting to no avail. He says he is going to do research on it and get back to me. Comes back with no resolution. I told him that I am not the only one with the issue and it isn't purely coincidental that when I upgraded to iOS7 my wifi and bluetooth stop working. I even send him links to this post to which his reply is people will post and agree to pretty much anything someone posts.
Apple Care guy tells me to go check wifi connectivity at Apple store so I go out there again and the employee tells me it's the first he's heard of this issue. Does a few resets to the phone with no success. He then tells me they can't check wifi without the wifi working. Why in the world did apple care guy tell me to go to Apple Store then? Waste of my time. I then try calling Apple Care again to speak to a different rep and tell my problem. She tells me it's the first she's heard of this issue. She tells me they can't do anything. You can only get a out of warranty replacement for $199. No thank you.
I wrote an even longer post on the discussion boards a couple nights ago and apple removes my posts.
Shame on you Apple for not acknowledging the problem!! Shame on you Apple for telling your employees to say they have never heard of this problem. That is blatantly lying to people for your own benefit.
I understand the dilemma that you are in Apple. If you admit to the issue then you would have to repair all the phones that were damage due to updating to iOS 7. I just think its really unfortunate that Apple can't acknowledge the problem and do something about it.
