wifi doesn't work with IOS 7
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
On page 24 of this thread, Tomeucanyellas wrote:
I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.
It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!
Hope it helps!
I am in Canada. iPhone 4S, iOS 7.0.2.
Experienced the same greyed wifi issue since update.
My phone is out of warranty by more than half a year.
Followed instruction from Apple's knowledge base, all the tricks explained here and in other threads, except the dryer/freezer ones.
Sometimes, immediatly after applying a fix, wifi/bluetooth became enabled, but never more than half an hour.
Yesterday, Oct 5, I followed user Tommeucanyellas recommandation, quoted here.
I chose the right Country, and clicked the following:
iPhone > Service request & Troubleshooting > Restore or update not working as expected.
Then I entered my serial number. Then choose iOS 7 in the next menu.
I chose to schedule a call. The phone rang at the exact scheduled time. Spoke to a first nice and polite representative who asked if I tried the workarounds explained on the Apple knowledge base, as well as backup/restore and reset network settings. Then I've been put on hold for a couple of minutes. When she came back, she transferred me to a senior representative.
The senior representative acknowledged the situation and apologied. Without me asking anything yet, he offered me to make an exception, a free replacement.
To get the new phone, he proposed to
-go to an apple store (this is a 3 hours drive for me)
-I send my phone, when they get it the send a new one.
-They charge my CC, send me a phone, then I have 10 days to send them the faulty one with the box I received my new phone in. Then they undo the CC billing.
I chose the last option of course.
The same day the new phone left the warehouse in PA and is scheduled to arrive at my place by tuesday.
At the end of the conversation I asked if he was aware of the technical issue. He couldnt tell me, but said that was a known issue and some customers were experiencing this.
I must admit I've been pleasantly surprised about the outcome of this issue.
For those not having luck at an AppleStore, I suggest you try this.
Thanks to Tommeucanyellas for bringing this solution out.
Pan
Same as me. I tried everthing including hard restart, reinstal IOS, restart network settings (and go to the airplane mode before it).. . Nothing. Whats going on?
The Genius Bar representative said the phone replacement would not be free ($200) so it is not something we assumed. I just didn't paste in the entire email.
IOS 7 is having major issues staying connected to My 2.4G network but the 5G network is now working just fine.
Network router is NetGear: 802.11n, iPhone 5.
IOS 6 had no such issues.
After unsuccessfully trying to get my previous network connection to work, I read your comment and my networks's 5G connection works fine too! So strange. Thanks for your help!
Removing apostrophe worked for me...so far.
removing apostrophe only worked for a few minutes
My bluetooth does not work , same with wi fi . After install iOS7 all does not work, contacts, phone crash, frozen for one day, it is a disaster. Where are the developers?
Neither my iPad or iPhone 5 running IOS7 will connect to my wifi. It worked fine before I loaded IOS7.
This does not work. The button is not accessible. When asking Siri to turn on wifi the response is that it is turned on but checking settings wifi is still turned off and unable to be turned on.
I count 6675 users. So far.
Tried Mcourd's workaround, but no luck. Still can't access wifi or Bluetooth.
Mcourd's work around didn't work for me either even after a complete restore of the device ...
When will Apple get it's act together ... so frustrating ... not a quality company ...
I agree. less than 100
My wifi connections is still working (both 2.4G and 5G) connections since rebooting my router.
Did you have a greyed out Wifi button before or just problems connecting?
I think we have to distinguish between those two different problems!
My IPhone 4S has shown both: at one stage problems connecting when wifi was turned on (either none or only one of two local routers was shown); then at another stage wifi greyed out
wifi doesn't work with IOS 7