wifi doesn't work with IOS 7
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
On page 24 of this thread, Tomeucanyellas wrote:
I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.
It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!
Hope it helps!
I am in Canada. iPhone 4S, iOS 7.0.2.
Experienced the same greyed wifi issue since update.
My phone is out of warranty by more than half a year.
Followed instruction from Apple's knowledge base, all the tricks explained here and in other threads, except the dryer/freezer ones.
Sometimes, immediatly after applying a fix, wifi/bluetooth became enabled, but never more than half an hour.
Yesterday, Oct 5, I followed user Tommeucanyellas recommandation, quoted here.
I chose the right Country, and clicked the following:
iPhone > Service request & Troubleshooting > Restore or update not working as expected.
Then I entered my serial number. Then choose iOS 7 in the next menu.
I chose to schedule a call. The phone rang at the exact scheduled time. Spoke to a first nice and polite representative who asked if I tried the workarounds explained on the Apple knowledge base, as well as backup/restore and reset network settings. Then I've been put on hold for a couple of minutes. When she came back, she transferred me to a senior representative.
The senior representative acknowledged the situation and apologied. Without me asking anything yet, he offered me to make an exception, a free replacement.
To get the new phone, he proposed to
-go to an apple store (this is a 3 hours drive for me)
-I send my phone, when they get it the send a new one.
-They charge my CC, send me a phone, then I have 10 days to send them the faulty one with the box I received my new phone in. Then they undo the CC billing.
I chose the last option of course.
The same day the new phone left the warehouse in PA and is scheduled to arrive at my place by tuesday.
At the end of the conversation I asked if he was aware of the technical issue. He couldnt tell me, but said that was a known issue and some customers were experiencing this.
I must admit I've been pleasantly surprised about the outcome of this issue.
For those not having luck at an AppleStore, I suggest you try this.
Thanks to Tommeucanyellas for bringing this solution out.
Pan
My wife had the same problem and was so frustrated she changed back to her old old HTC but then hated it then switched ack to Iphone and every worked fine. We had tried everything before doing this.
my iphone wifi was not working when i upgraded it to ios 7, i just updated it to ios 7.0.2 but it still not working. so what should i do?
Can you please guide me through the steps to get into this Exception iOS 7? Cannot find it anywhere...
Thanks!
Yes, Prokhozhy, that's the real issue - Apple doesn't take its customers seriously - more interested in making money out of them than responding and helping ... :(
I have the same problem. Tried hard reseting & backing up several times. Its very frustrating that none of the solutions that have been provided to this issue work....
Wowflute, I'd really appreciate it (and many others too) if you shared the source of this info (37k+ users affected with the wifi disease). ℹ PLEASE!
Sell your replacement phone and buy a Galaxy because the next IOS upgrade will definately not work with the 4S
you and me both. I own a company and everyone is on Iphones, and in office wifi. if all phones are constantly on cellular that will raise my costs. I am looking at options fast.
i tried the freezer trick on my 4S and it's brought back my wifi for 5 minutes and after it's grayed out again. i guess the wifi chip overheated again...
cssmith 4105 take your anger and arrogance and sick it where the sun don't shine YOU ARE WAY OUT OF LINE. COOL IT OR YOU WILL BE REPORTED FOR ABUSE. I have see some your posts out of order.
I have an i5 and i have a the same issue. Infact, since i have to download 3500songs from imatch, i have to restart wifi every 2 min. Its so frustrating.
Report me! Maybe Apple corp will fix everyones problems and maybe this thread will get some more notice. While you're at it learn to type.
Sure is a good 'incentive' to upgrade, isnt it? hmmmmm...
could apple be hoping that most people just upgrade the problem away?
It's all about GREED, The media and power of the people are stronger than Apple, we just have to flex our muscles.
Apple, please provide a procedure for 4s users to reinstall ios6!!!!!
wifi doesn't work with IOS 7