wifi doesn't work with IOS 7
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
Hi, I installed on my iphone IOS 7 but now wifi doesn't work. It doesn't find any wifi connections around me. Please help me! What can I do?
On page 24 of this thread, Tomeucanyellas wrote:
I've contacted Apple following this link http://www.apple.com/support/contact/, follow the steps. If your Care Plan has expired click on Exception -> IOS7.
It seems my iPhone 4s had a hardware issue with the WIFI chip. Apple replaced my iPhone without costs and mine had no warranty!
Hope it helps!
I am in Canada. iPhone 4S, iOS 7.0.2.
Experienced the same greyed wifi issue since update.
My phone is out of warranty by more than half a year.
Followed instruction from Apple's knowledge base, all the tricks explained here and in other threads, except the dryer/freezer ones.
Sometimes, immediatly after applying a fix, wifi/bluetooth became enabled, but never more than half an hour.
Yesterday, Oct 5, I followed user Tommeucanyellas recommandation, quoted here.
I chose the right Country, and clicked the following:
iPhone > Service request & Troubleshooting > Restore or update not working as expected.
Then I entered my serial number. Then choose iOS 7 in the next menu.
I chose to schedule a call. The phone rang at the exact scheduled time. Spoke to a first nice and polite representative who asked if I tried the workarounds explained on the Apple knowledge base, as well as backup/restore and reset network settings. Then I've been put on hold for a couple of minutes. When she came back, she transferred me to a senior representative.
The senior representative acknowledged the situation and apologied. Without me asking anything yet, he offered me to make an exception, a free replacement.
To get the new phone, he proposed to
-go to an apple store (this is a 3 hours drive for me)
-I send my phone, when they get it the send a new one.
-They charge my CC, send me a phone, then I have 10 days to send them the faulty one with the box I received my new phone in. Then they undo the CC billing.
I chose the last option of course.
The same day the new phone left the warehouse in PA and is scheduled to arrive at my place by tuesday.
At the end of the conversation I asked if he was aware of the technical issue. He couldnt tell me, but said that was a known issue and some customers were experiencing this.
I must admit I've been pleasantly surprised about the outcome of this issue.
For those not having luck at an AppleStore, I suggest you try this.
Thanks to Tommeucanyellas for bringing this solution out.
Pan
I did use the freezer method which solved the wifi greyed out issue. Unfortunately the wifi still doesn't find the networks... I suspect the issues are related.
We are not Apple here, and there is no way to downgrade the iOS.
GB
Sorry - didn't see anything about it being greyed out....my bad!
GB
Set up a new device and it did not solve the problem. I am going to try the freezer
Apple support strongly advised not to place the phone in the fridge as it can make condensation build up and damage other components.
+ it does not seem to make the wifi work again for long.
.
Exactly, the SAME problem!!! How we can do to force Apple take this issue??
Thanks!
Martin
I really wonder how big of a problem this wifi ios 7 4s issue is. If it's big as many threads and Apple doesn't do anything about it then maybe we should just go android...
I am rotted I updated to IOS 7 and my 4s wifi is also greyed out,when it does connect can not see the networks......Was working great before the updat!!!!!Time for apple to pony up.....
there's got to be someone, some technical guy, that knows what's going on; there's too many 4s users with the same issue for it to be coincidence?
Yeah, good luck with Samsung warranty ! :))
Vinpat, could you copy-paste that message of your service provider for us please?
Very curious on the content.....
Add me to the list - I am using iphond 4s Verizon .I tried reseting the network settings in and out of airplane mode.
Still no wifi (can't join to any wifi)
unfortunately this problems exists since ios6, i had this problem since last year on my 4s 😟
We are so many people with this issue. I cant believe that Apple dont take any action on it. Anybody knows how we can contact with somebody responsable in Apple??
wifi doesn't work with IOS 7