You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 4s ios 7 battery issues

I posted this question in the basics forum, but it probably belongs here: Since installing iOS 7 on my iPhone 4s, the battery life seems to be significantly reduced, at least judging by how quickly my battery life percentage meter keeps dropping. I've gone through and turned off all sorts of settings, like location services on most everything, etc. Is anyone else experiencing a similar issue? Anyone know of any fixes?

iPhone 4S, iOS 7

Posted on Sep 19, 2013 10:26 AM

Reply
449 replies

Oct 30, 2013 6:11 PM in response to techguy3347

You really think all of us just want to drop our 4S, 5's, and pay $200-500 for a new phone? It's a SOFTWARE issue. This CAN be fixed if they pay attention. I don't care if you've been diagnosing and working on Macs and are a so-called, self-proclaimed "Mac expert" - if the first thing you tell us to do is go buy a new phone (i.e. drop money into the company you claim to be working for) then I am GOING to be leery of your advice. If a Genius behind the bar at the Apple store told me to buy a new phone I would feel the same, and probably run to Android. If you're tired of seeing these complaints, stop reading them! We have real issues that we need to have fixed - not everyone can drop money like you can, apparently. That's like saying "Oh man, those guys put the wrong oil in my car and now it's not running right," and you reply "JUST BUY A NEW CAR! I'm tired of hearing you talk about how the mechanics did a bad job!"


Capiche?



Update on my phone... Battery went dead 3 times today, phone shut off when it got to 12% once and showed me the icon to plug it in, then randomly turned back on a few minutes later and still had 12%. Tried EVERYTHING I have seen suggested to keep the battery charged(except spending a few hundred on a new phone that I don't want because mine worked FINE UNTIL iOS7!) . I'm sad that a company as brilliant as Apple let this get on the market like it is, and isn't letting us know anything about a fix. This plus the sound issues iOS7 caused on my phone has pushed me closer to Android than I would have ever even considered previously. Step up the game, Apple!

Oct 30, 2013 7:18 PM in response to landminespring28

Pescetarian ....3 times dead my iPhone 4 today as well!!! I am quite tired of this!


Any user-with-troubles or any self-proclamed-mac-expert (i.e. techguy3347) ...anyone! Instead of blithering about what we would like to read or we would not like to read on this forum ....anyone who can come up with an intelligent idea on how to convey the message to Apple? I am running out of intelligent resources here :-(



Clearly they do not care about these discussion forums, clearly are useless at Apple-store level .....


Any sugestiion ...before I go to throw $700 at an Android phone?

Oct 30, 2013 10:18 PM in response to landminespring28

After the iOS7 upgrade, my iphone 4s is on the threshold of becoming a brick now that it doesn't gulp in anything on trying to recharge with USB cable on computer or the wall socket. Thanks to the limited warranty I had the misfortunate to opt for, I can't even ask for support from the so-called Support Team without having to shell out some 50 dollars.


The strange thing I see on connecting to my computer is, the iTunes interface would show the phone charging (with the lightening bolt symbol) for a few seconds; a quick turn of head, and I would see the bolt disappear from the iTunes interface, which means to say the phone is not consuming the power from the USB.


I would think it is iOS 7 which has messed up the charging function, a function which is of paramount importance making the phone fulfil its primary objective, ie to make and recieve calls. By messing up this critical function, Apple has revealed the many cracks in its quality control. Further, I would have expected quick response from the support teams given the many similar incidents reported in the various forums; but no, no word from anyone from Apple; the apathy is just nauseating.


I paid premium for my phone, and I expect premium software and hardware. Luckily, hardware is fine, so i expect to somehow use my one and half year old phone for another 2 years. As for the software, I have no idea!!


After the end of life of my current phone, I am not upgrading to another iPhone. I have had enough.

Oct 31, 2013 2:45 AM in response to Giopippo

There appears that little that can be done as Apple for appear to accept the issues despite the complaints and evidence that suggests otherwise. I have twice submitted a response thru their feedback solutions and received no response. It's rude, poor service and goes against everything Apple are supposed to stand for.


There are a number of good updates in IOS7, but an equal number of bugs and changes you just have to ask why? They have also removed some functionality which you have to question? People bought iPads and iPhones because of the functionality they provided. You later take that away, you ended up looking a law suits as you miss sold the hardware you were selling.

Nov 1, 2013 5:59 AM in response to Tigertone

Same story here, upgraded to IOS7 on iphone 4 and can't even get 8 hours of minimal use without battery draining, phone would last 2/3 days before the upgrade without a re-charge with my level of usage. This needs fixed pronto by Apple. I have a number of Apple products that I am having more and more problems with and the company are very close to losing me as a customer.


very disappointing.

Nov 1, 2013 3:00 PM in response to landminespring28

First. Techguy, anyone claiming to be an "apple expert" since the 3rd grade is showing off and a total fraud.


Second. Buying a new phone is not an option apple would recommend, neither should you. Some people don't have that option.


Finally. I to have the same issue. I've charged my phone 3 time to 100 percent today. It will be down 50 by the time I go to bed, and my phone is only 4 months old. This is a software issue I am convinced.


It has been reported by a tech columnist that apple deliberately does this with each update that comes when new phones are released to push people into buying new phones. The new software is designed to push the limits of the old processor in older phones to the point of draining the battery. Now this is total speculation on that columnists part but does make sense confide ring the idea is to make way for bigger better and faster products.


Will apple fix this on the older model phones and tablets? Most likely not. And they really don't have to either however it would be nice to get life back to my battery.


Just my 2 cents. Like or not. IDC!

Nov 2, 2013 9:43 AM in response to landminespring28

I have a similar story: iPhone4S worked fine before upgrading to IOS7. Now I can't go more than 6-7 hours without the phone running out of juice. I'm an engineer, so I wanted to figure out what was causing the excessive battery drain. First, I tried all the normal battery-saving settings advocated out there on the web. No noticeable improvement doing the things everyone recommends. My phone was dropping about 12-15% of the charge every hour, so it was easy to determine if changes were having an impact (they weren't).


Long story short: in *my* case, the problem is related to the iPhone constantly waking up the Wi-Fi interface when the screen is locked and the phone is not being used. Every 10-11 seconds, the iPhone brings the Wi-Fi connection up (purpose still TBD), stays active for 3-4 seconds, and then shuts the interface down. This repeats every 10-11 seconds like clockwork, and basically drains my battery dry in 6-7 hours without me even touching it.


So if I either disable Wi-Fi, or tell the iPhone to "forget" the Wi-Fi networks that I've told it to use previously, it returns to it's normal battery life giving me a day of my typical usage.


If you want to see if this is your problem, the easiest way is to swipe up and disable Wi-Fi (or forget the Wi-Fi network(s) that you are using...that works just as well). If you want to see if your phone is constantly connecting to Wi-Fi when it's supposed to be 'sleeping', get it's IP address (in Settings -> Wi-Fi -> select the "i" (info) button for the wireless network you are connected to), then go to another PC and "ping" the IP address. If the iPhone is locked, the pings should time out (well, that's not entirely true...it wouldn't be unreasonable for the iPhone to wake up for a couple seconds every 10-15 minutes to check for updates, etc.). But it shouldn't stay awake, or in my case, wake up for 4 seconds (responding to pings during this time), sleeping for 6-7 seconds (pings will time out), and then repeating that over and over.


If you have a Windows machine, go to a command prompt and type "ping 192.168.1.55 -w 1000 -t" (where you use the IP address you found on your iPhone instead of the 192.168.1.55 sample I gave). That'll cause the PC to ping the iPhone every second (=1000 ms) continuously (the -t part). If the ping is successful, it means your phone is active on Wi-Fi at that instant. If it times out, then it's not.


I spent a couple hours this morning capturing the traffic that was being sent every 10-11 seconds, thinking I'd be able to track it to an application or setting on the iPhone. But alas, after looking at several network sniffer traces, and picking over several thousand packets, I've given up on decoding "the matrix". Nothing jumps out, but I'm certainly no Edward Snowden. I suspect that if I wipe my phone back to factory defaults, the problem will resolve itself. And that's actually my plan in another 3 weeks, when my new unlocked Nexus 5 arrives. This phone will be passed down to my daughter.

Nov 2, 2013 11:17 AM in response to SteveLilley

SteveLilley - I agree with ur response...this new operating system is like the Blackberry and the largest reason why I dropped Blackberry and switched to iPhone. I best Steve Jobs would be disappointed on how it's being operated now. Thanks for the detailed explanation SteveLilley - reiterates what I've determined :) Good Luck

Nov 2, 2013 6:27 PM in response to SteveLilley

I own a 4S and have also suffered from battery depletion after move to iOS7. One thing I noticed also was huge internet traffic while Wifi was on, which definitly contributed to the battery issue.


After some investigation, I noticed that iOS 7 was by default after install trying to update all my apps directly via Wifi, without my usual usb connect through iTunes. Since most apps produced an update for iOS7, that made quite a bunch. I deactivated wifi, did a full apps update through iTunes, and switched off the relevant "autoupdate" parameter in IOS 7. So now apps update only through iTunes, like before for me.


Since then, battery seems to me much, much better i.e. almost (only almost) as durable than on iOS 6. Haven't done any scientific measurement though. Hope that this might help some.


For what it's worth, I am still holding with the move to iOS7 for my iPad 3 ... seems the battery issue is there too, topped with a massive issue on lagging too ...

Nov 2, 2013 11:42 PM in response to jfg95

So after all of this, and the constant emails this thread has filled my email account with, I have fully wiped my phone and started from scratch. As it sits now, with everything on by default, I am at 24mins usage and 6 hours and 40mins standby with my battery at 94%. I had my contacts synchronized to iCloud, and had my apps ready to reinstall. I think so far it is working, but I think we should learn to NEVER update our phones again unless we wait to see all the fallout from the update, like with iOS 6, and 7...


Good luck all. The Nexus 5 looks pretty sweet

Iphone 4s ios 7 battery issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.