IOS 7 wifi issue

Downloaded iOS 7 last night on my 4S. It will not stay connected to home WiFi. iPad and MacBook are fine.

iPhone 4S, iOS 7

Posted on Sep 19, 2013 1:48 PM

Reply
178 replies

Oct 3, 2013 6:24 PM in response to Bleonard1028

That's it. I'm whipped. It's bad enough that my iPad has become a burden to use, but Apple still won't acknowledge the issue? Do any of the engineers monitor these communities? Do they get feedback from their own tech support agents? I almost typed in "geniuses", but that would seriously cheapen the meaning of the word. Anyway, I've had it. I will not reset network settings again. I will not "forget this network" or restart the iPad again. I will not renew the DHCP lease. Oh, yeah. I will not buy another Apple product again.

Oct 3, 2013 10:03 PM in response to drwesj

drwesj: how do you choose to forget your home wifi options?


Thank you for your question. I'm in the hospital, so it's not my home network in question. However, everyone here running Android devices are doing fine. Now, to "forget this network", go to settings, then Wi-Fi. Click anywhere on the bar that shows your network name, and on the next page, you'll see "forget this network" right at the top. If you use it, it will require you to re-enter your password, if you have one. I hope you have more luck with it than I did.

Oct 3, 2013 10:48 PM in response to bourst

It depends on the brand of your router. Just log into your router via a web browser and look for it. If you have no idea what I'm refering to then you probably didn't set up your router. I remember entering my iPad mac address into my router.


Just google your router (ex: linksys wireless mac filter) for images and instructions if you're feeling adventurous. Safer to call a techie friend to help you out.

Oct 5, 2013 1:04 PM in response to Superzooi

Goedenavond Superzooi:


Maybe you should read these discussions:

https://discussions.apple.com/thread/5331834?start=60&tstart=0

https://discussions.apple.com/thread/5328365?start=390&tstart=0



Let me sum up my observations in this discussion.



Everyone having a problem in this discussion has the following problem:


  • All phone affected are IPhone 4s
  • All problems occured after the upgrade to iOS7
  • The issue we are experiencing is a greyed out WiFI button, which was not greyed out before.
  • We have tried all options advised by Apple to resolve this issue.
  • we are all unable to solve this problem ourselves constructively, although some of us have managed adhoc 'fixes' like hairdryers or using the fridge to 'cool off' the wifi chip.
  • Our iPhone 4s's were operating without any noticable problems prior to the upgrade to iOS7


The above makes me to draw the following conclusion:

There is a clear pattern and these are obviously not individual cases. It appears the wifi chip of the iPhone 4s is being of a substandard quality and not being not fully compatible with the new iOS firmware which causes this problem. Also most of the beta testing over the past months was done using the iPhone 5 and not the iPhone 4 or iPhone 4s. Mostlikely because the 4 series were not part of the large scale testing Apple was not fully aware of this accelerated issue with the Wifi chip (when you do a Google search on "iPhone greyed out wifi" you see that this issue is not new, and you see the issue involves mostly the 4s ) But it seems iOS 7 pushed these weak and thus unreliable wifi chips just over the edge, causing them to overheat and thus to stop functioning alltogether.


Apple must be fully aware of this issue by now but they are incredibly silent in communicating with their in my estimation 'multiple thousands' of customers worldwide experiencing this problem. Apple only sticks by claiming the upgrade to iOS7 is "at your own risk" (that's what I was told) and sticking to the warranty period

(I bought my iPhone in Aug 2012, so am out of Apple warranty)


I feel that Apple should take their responsibility and help her customers in solving this quality issue.

As customers in good faith we bought this product (I paid some €600) having trust in Apple and in the faith the quality would be such that we could use it -with good care of course- for at least 2, 3 or even 4 years.


But unknown to her trusting consumers Apple created a product using a faulty wifi chip (hence the overheating issues which can eventually lead to failure)

As result of this us, we, customers are now stuck with an unusuable iPhone for which we paid plenty of money.


( One thing I am sure of, if Apple would be a car manufacturer or an airplane manufacturer they would never get away with this, and would be forced to do a recall)



My message to Apple:

It is now time to act. Taking responsiblilty never hurts (even if you for some reason feel you are not fully to blame) It gives you credit. And credit gives you loyal customers.


Thank you.

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IOS 7 wifi issue

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