Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

An unknown error occurred (-45054)

My wife's iTunes repeatedly gives "An unknown error occurred (-45054)" when she reboots her 2 month old iMac. How do I trace down this error?

OS X Mountain Lion, Home workgroup

Posted on Sep 19, 2013 5:20 PM

Reply
56 replies

Nov 15, 2013 11:52 AM in response to Howard Brazee

Diskutil repair permissions didn't solve my problem


I tried this:


http://fixed1t-mac-support.blogspot.co.uk/2013/10/fixing-itunes-you-do-not-have- enough.html


My issue was solved by recreating the /User/Shared folder as it suggests. I first moved the broken one out of the way. Afterwards I moved back all the old Shared/subfolders to the new Shared, except for 'SC Info' and 'adi'.


When I looked at my old /User/Shared folder's permissions, there were added ACL entries that were not on the newly recreated one. I think iTunes/System may have newer security contriants which are now tripping over bad ACL's that came from 'improperly' restoring /Users folders in an older Mac OS X Mountain Lion environment/libs which are being transitioned to Maverick.


Recently I have had ACL issues with other non-permission-repairable-by-diskutil folders. It may be a transition security "fix" which may well work when/if we all drink the Mavericks cool-aid. Needs more sugar.

May 21, 2014 5:16 AM in response to George Young

Wonderful! The link above no longer works, but once I had removed completey /Users/Shared and then recreated an empty folder with the right unix permissions, iTunes could then download apps from the Apps Store without giving the 45054 error. No amount of Disk Utility / Fix Permissions was able to fix it.


Those permssions and groups seem to be:


drwxrwxrwx 4 root wheel 136 May 21 13:11 Shared


Who knew it had anything to do with Users/Shared???


Thanks for the hint!

An unknown error occurred (-45054)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.