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iOS 7 Contact with multiple FaceTime ID

I recently updated my iPhone 5 to iOS7, however I found that in Facetime app I cant differentiate the two ID I saved as favorite for the same person. Say that person want to be reached by his phone number on his iPhone, and be reached by his apple ID email address on his Mac, it used to show the lable of the email you saved on your phone, now it just says FaceTime.


And it even got worse, when I press the FaceTime button in the contact app, I can choose which phone number or email address I wanna ring in iOS6, but now in iOS7 it just start facetime and I can't even tell it is calling the phone number or the email address.


Is there a solution for this?

iOS 7

Posted on Sep 19, 2013 5:40 PM

Reply
64 replies

Nov 8, 2013 6:15 PM in response to ffnc1020

Another work around, instead of creating a separate contact...if you initiate an iMessage text to the iDevice you wish to ultimately facetime (for example, send a text to your spouse's iPad via iMessage). Once you have that thread started, now select 'Contact', you'll have the option to facetime that particular device. It's not the best fix, but at least you don't have to create a new contact for every person that has multiple iDevices.

Nov 16, 2013 10:50 PM in response to mission031

@mission301: I find this doesn't work.


In the message thread, I scroll up to my gf's name, hit facetime and both her iphones (1 work, 1 personal) ring. I thought something was buggy, but came across this thread and am surprised Apple removed a feature like this. WHY? Please change it so users can select which device to call. Seems like a bonehead decision.


EDIT: I found a fix. I removed my gf's work number from her contact, and added it to the 'notes' section. Seems a bit ridiculous.

Nov 20, 2013 1:05 PM in response to ffnc1020

I know this solution won't be suitable for some, but here is my fairly easy workaround:


I have a contact who has an iPad and Mac, but an Android phone (go figure). I have several phone numbers and home and work email addresses under that one contact. So... I simplay made a new contact with <firstname> <lastname> iCould, and iCloud.com (or mac.com) email address. No other phone or email address at all. Now I can choose that over the the original contact because the last name includes "iCloud" and is easily identifiable when making or receiving a FT call.


If you have a lot of contacts you need to break out, this could become too cumbersome, but it worked for me as I have only a few like this.


Good luck!

Dec 22, 2013 12:27 PM in response to ffnc1020

Please provide direct feedback to Apple. I'm not convinced anyone at Apple ever reads these threads!


For iPad

http://www.apple.com/feedback/ipad.html


For iPhone

http://www.apple.com/feedback/iphone.html


PLEASE, everyone on this thread provide direct feedback to Apple. If you want to quote this thread, the URL is

https://discussions.apple.com/thread/5332689?start=30&tstart=0


In hope!

John

(Happy Holdays, with little FaceTime frustration, to all!)

Feb 1, 2014 3:56 PM in response to ffnc1020

Me too discovered this bug as soon as I installed iOS 7.

Today with iOS 7.0.5 the bug is still there. Not even a good workaround is possible. It is ridiculous to create separate contacts for each individual phones numbers or emails.

What is so obvious, that shows it is a bug, is by the following:


In the settings of FaceTime the reception mode (phone number or email) is selectable. BUT when you place a call, there is simply no option to select (phone number or email). In iMessage this option is available when you create a new message. So what happened in the transition from iOS 6 to 7?


Please Apple, solve this ASAP!

iOS 7 Contact with multiple FaceTime ID

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