iOS 7 Contact with multiple FaceTime ID

I have a similar, but even bigger problem. I used to be able to contact owners of an iPad by using Facetime to their e-mail address. These people own (gasp) non-Apple mobile phones. After upgrading to ios 7, all of my contacts with mobile phones have their Facetime address set to their mobile phone (even my mother's flip phone). I am not able to change the Facetime address to be their e-mail address. Even though that was the only way I ever contacted these people on ios 6 Facetime.

Because iOS 7 is basically a catch up software release to the Android features. Unfortunately Apple has gone one step too far by also copied this 'feature' from the default Hangout app from Android. But what the FaceTime product manager failed to understand is that not all the Android features are well designed, which include this multiple calling ID 'feature'.

I sincerely wish Apple can rectify this unfortunate mistake and roll back to its original function. Besides, FaceTime and iMessage are the two best default functions I've ever experienced and keep me using iOS devices for communication purpose.

My sister lives in Sweden and she shares an AppleID with her husband and there 10 year old son. When I try to facetime (or iMessage) her, it goes to all three devices as I cannot chose to use her phone number instead of the AppleID.

This new feature is just stupid! Imagine if they would do the same with the regular phone function! You call a contact and it either a) called any number for the contact of the phones choosing would it be home, work, cell, hoem fax, work fax, pager (sorry no answer since the phone tried the old pager number all day), or b) called all numbers until there is an answer (to bad that the fax always answers firtst)! This would make the phone useless!!!

For some (most?) people using FaceTime this feature make FaceTime useless since you do not know and cannot control who you are calling!

I also tried to FaceTime my wife and got to some dude using an old phone number I had on her contact that she doesn't use any more. I removed the phone number from her contact entry, but I wonder if he has gotten any of our text (iMessages) earlier? I hope not.

Apple: Fix this as it is a huge privacy issue not knowing who you are calling and/or communicating with!

Just wonder if someone knows a way to make an official complaint to Apple (like to Tim Cook directly) for this ridiculous 'new feature' which is driving us mad ever since the release of iOS 7?

Whilst the latest iOS 7.0.3 have fixed an animation 'feature' which caused motion sickness to a large number of people, why this FaceTime issue has not been included in the same release?

I don't think there's a way to complain "to the top" but you can make this more vocal by posting to more sites and hopefully, someone at apple notices and forwards it to someone who knows/cares

I agree. This problem is ******* me off pretty badly. I have made multiple contacts for different person emails because of this.

I have an iphone, iPad, ipad mini, and MacBook Pro. I am always near my phone, but usually prefer to be called on the iPads.

Now what does one do!???

P.S. This is the reason I will wait for the update on my iPhone. I made the updates on booth on my iPads ( iPad 2 and iPad retina 4th gen.) and this issue really is a reason not to update for me my iPhone. With 6.3 iOS I can choose when I want to call my iPad 2 using from my wife or my 4th gen. iPad using from my kid!

The iOS7 update is a disaster when it comes to FaceTime not being able to choose which device to call. The new idea of it calling "all" devices listed under the contact info. makes no sense and is a major privacy issue also.

Apple, please go back to the iOS6 FaceTime design which allows you choose which specific device to call.

My scenario: A friend has an older cell phone and I have her as a contact with her phone number and her email address both in her contact. Her new iPad uses her email address as her AppleId, but there's no way for me to tell FaceTime to use the email address instead of the phone number to FaceTime her. Does she need to set up her FaceTime to be accessible by her cell phone number as well as her AppleId?

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Like all the above comments, I am truly ****** with ios7 and facetime. It sent simpler as I can't make a single facetime call cos it picks the landline to facetime. Apple PLEASE help us all, someone at this great company should be reading these comments!

Pull ya finger out!

Another work around, instead of creating a separate contact...if you initiate an iMessage text to the iDevice you wish to ultimately facetime (for example, send a text to your spouse's iPad via iMessage). Once you have that thread started, now select 'Contact', you'll have the option to facetime that particular device. It's not the best fix, but at least you don't have to create a new contact for every person that has multiple iDevices.

@mission301: I find this doesn't work.

In the message thread, I scroll up to my gf's name, hit facetime and both her iphones (1 work, 1 personal) ring. I thought something was buggy, but came across this thread and am surprised Apple removed a feature like this. WHY? Please change it so users can select which device to call. Seems like a bonehead decision.

EDIT: I found a fix. I removed my gf's work number from her contact, and added it to the 'notes' section. Seems a bit ridiculous.

I know this solution won't be suitable for some, but here is my fairly easy workaround:

I have a contact who has an iPad and Mac, but an Android phone (go figure). I have several phone numbers and home and work email addresses under that one contact. So... I simplay made a new contact with <firstname> <lastname> iCould, and iCloud.com (or mac.com) email address. No other phone or email address at all. Now I can choose that over the the original contact because the last name includes "iCloud" and is easily identifiable when making or receiving a FT call.

If you have a lot of contacts you need to break out, this could become too cumbersome, but it worked for me as I have only a few like this.

Good luck!

Ok! I have the fix (workaround).

1. Instead of going to the favorites section, go to Contacts.

2. Find the contact you want to add and tap his/her name.

3. Scroll to the bottom of the contact's details and tap the button entitled 'Add to Favorites'.

4. Pick the appropriate phone number or email address.

5. Select FaceTime or FaceTime Audio.

Done!

@Alexander Chow

I tried this. In the favourites, there is no way of distinguishing which device is which.

Also two different favourites (eg mobile and email) still ring all devices.

I share everyone's frustration!!!

It's really a good idea to provide direct feedback to Apple -- they have ruined a perfect product and a killer app in iOS 7. Given the recent noticeable improvement from Skype, people are going to be less inclined to use FaceTime, thus reduces the incentive to use iOS overall.