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Contacts disappeared after iOS 7 update

After I updated my iPhone 4S to iOS 7, my contacts have been disappearing and then after about 10 minutes they will reappear. this has happened multiple times. has this happened to anyone else and how do I fix it?

iPhone 4S, iOS 6.1.3

Posted on Sep 19, 2013 8:26 PM

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Posted on Sep 19, 2013 10:33 PM

I just had this happen to me too! So scary, but I found the fix on a forum.


Just go into Settings > Mail, Contacts, Calendars > iCloud account and make sure the button for contacts is green!


Apparently this is happening to quite a few people and multiple times. So just keep checking the settings if it happens again. I guess for some reason iCloud keeps unsyncing the contacts :/


Hope this helps!

97 replies

Dec 2, 2013 10:22 PM in response to NessleeQ

Thank you NessleeQ, this also worked for me, but it took me about 8 times of switching on and off until I got them all back. But my problem is, I did this a couple of days ago, it worked, and today it happened again. I tried so many times last time, that today I didn't remember where had I found the solution and what it was exactly. You usually need your contacts immediately when you are in the middle of something, you don't always have the time to do this procedure every time, even if it seems simple. I don't think this video is far from the truth http://vimeo.com/79695097 I have a 4S, my wife has a 5 and she hasn't had this problem, every time I'm on the third to last version I start having issues with my iPhone.

Dec 11, 2013 11:55 AM in response to aquarius1111

The same thing happened to me a couple of months ago and I followed the instructions on this post and it worked for me. Today, I was looking for my physician's contact info and it is missing!!! I followed every step and it is still not back.


I QUIT THE IPHONE!!!!


I was going to get the new iPhone 5c, but now I am in the market for something better. It's a shame too, since I have had the iPhone since its inception. Steve Jobs must be rolling around in his grave!

Dec 18, 2013 1:51 PM in response to Jessicalanere

My iPhone 4S started wiping my contacts and bringing them back again but without the associated pictures and ring tones.


I thought this was a problem with the phone so upgraded to the iPhone 5S, then the problem started happening on the new phone.


I have tried every fix that has been suggested on here and i thank everyone for their suggestions but they are only temporary.


Does anyone have a perminant fix?

Dec 22, 2013 9:26 AM in response to zammie@mac.com

Unfortunately this doesn't represent a solution. I found what really make contacts disappear and that is caused by some not well programmed/updated Apps. I had to uninstall Infinity Blade 2 and Pro Camera. Both for me caused the problem and now it's one month that everything works fine as it should be.

So there are some not well updated Apps that maybe interfere with the new system, find what are you using and what can maybe cause the problem.


Nothing bad with iOs 7, in my opinion the best upgrade since iOs 3.0.

Contacts disappeared after iOS 7 update

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