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Level 1

10 points

Mailboxes disappeared ios 7

I updated my iphone 4s to ios 7 without problems, and everything was working fine. This morning I woke up and half of my email accounts are missing from mail. When I look in settings the accounts are all listed and active, but in mail itself it only shows the two Exchange-based accounts. I have tried removing and readding one (iCloud me.com account) to see if it placed it back in my mailbox list, but with no luck. The fact the accoutns were there last night and are gone 6 hours later seems suspect. Anyone else had this issue, and if so, any luck resolving it?

iPhone 4S, iOS 7

Posted on Sep 20, 2013 4:14 AM

Best reply

geoffreyfromasahikawa

Level 1

0 points

Posted on Sep 20, 2013 5:36 AM

Same situation here: 4s, multiple mail accounts all visible immediately after upgrade for several hours, then mysteriously disappeared. Disappearance was not as a result of any change of settings - it actually happened while I was not using my phone. I picked it up, and noticed that the count of unread mail had drastically changed. Original accounts are all present under mail section in Settings. Just gone from the actual application. Any ideas?

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62 replies

Mar 5, 2016 7:07 PM in response to Scooby575

Go to SETTINGS, MAIL CONTACTS CALANDERS, then ADD ACCOUNT, add the one you want, done.

Nov 15, 2016 3:19 AM in response to ted03

Same thing happened to me today but worse. Mail option disappeared from setting completely! The only thing I did yesterday is to sign up to onedrive and change my my hotmail passwards. I have several email with google, hotmail, work mail, yahoo, all disappeared. I tried turning off and on but still same problem.

Mailboxes disappeared ios 7