bluetooth keyboard not working when prompted for wifi splash screen io7

I suspect that some people that have posted their issue is "fixed" were not having the same type of bluetooth keyboard issue that the original poster described.

It sounds like I'm having the same problem as the original poster. We have a Cisco wireless network as well and when I try to connect our iOS 7 device to our guest network that has a logon splash page, we are unable to type anything into the username or password fields.

With iOS 6.x we didn't have any issues.

So far this problem has occured on every iOS 7 device, iPad 3, iPad 4, iPad 4, iPhone 4, iPhone 4S, iPhone 5S, etc. I've tested with a Logitech Keyboard Case, Logitech K810, and Apple Bluetooth keyboard.

The keyboards are all working everywhere else, except the wireless splash screen. I can go to Chrome or Safar browsers and type just fine there. On the Cisco wireless splash page, I can't intpu anything in the username or password prompt, but the media keys still work, I can see the volume go up and down, adjust the brightness, so the keyboard is definitely working.

I called pple support and it seems they have not heard of this problem, though they are investigating this for me. I also contacted our vendor that implimented our Cisco network solution at my site. They also say they've not heard of anyone having this issue.

So this sounds like a combination of iOS 7 and the Cisco wireless splash page not liking each other. Though I'm baffled what Cisco could have done that would prevent Bluetooth keyboards from using their splash page and why it started to be an issue only in iOS 7.

I too had the same problem. no matter how hard I tried my Belkin Keyboard would not connect to my iPad. it would attempt to connect but the pairing would always be unsuccessful. i tried everything, re-booted my ipad, turned my ipad on and off, turned bluetooth on and off, etc. NOTHING worked. I read all these articles blaming Apple and the iOS7 upgrades and Belkin but eventually I found the below instructions online that sorted everything and now it works great.

here instruction how to paired with your ipad

1. Go to the Home screen on your iPad and tap on “Settings > General > Bluetooth.”

2. Turn Bluetooth to “On.”

3. Turn on the keyboard and press and hold the “pair” key.

4. The Status LED will flash blue on the keyboard and the keyboard will show up under “Devices” on the

tablet. Select “Belkin Bluetooth Keyboard.”

5. A code will appear on the iPad screen. Enter this code followed by the “Enter” key using the keyboard.

6. When pairing is complete, the iPad will notify you that the pairing was successful. The keyboard will then be

paired to your iPad.

7. If after 60 seconds pairing fails, you will have to repeat the steps above. You can view the status from the

screen of the iPad.

8. You can now use the keyboard to type onto your iPad.

I see the issue on our Cisco login screen as well. I also see it in the Settings App for the pop-up screen when I want to go check my "Cellular Data" -> "View Account" on my iPad. For me it happens with the login window for Verizon as well as the one for T-Mobile. I thought I was losing my mind the first few times it happened.

Your solution might work if you have a WIFI only iPad, but if you are like me and you have a WIFI+Cellular iPad then when you tell iOS to continue without using internet, it will just fall back to using the cellular data, which I don't want to use, otherwise I wouldn't be trying to connect to WIFI in the first place.

I just turn off the bluetooth keyboard and use the on screen keyboard when this comes up.

I had a few conversations with an Apple rep who was able to speak with the developers. And he told me they were aware of the issue and working on it. But no ETA on a fix is available yet.

This is definitely a problem with the Cisco splash screen, which appears to be an app and not a web page. My Apple WiFi keyboard works just fine before trying to connect and afterwards; but the Cisco app just will not accept type-in. The iPad knows the keyboard is there because it doesn't bring up the "glass keyboard". The simplest way I have found to get around this is to power off the keyboard (*not* un-pair in Settings). Type in the username and password using the glass keyboard, and then power the keyboard back on after connecting with Cisco. Better than Un-pair/pair, but still a pain.

I have had the same problem at multiple hotels. When connecting to their WIFI their connection screen comes up, usually asking for some input such as room number and last name. I agree, it is a pain. On my Logitec keyboard, there is a function that allows you to pull up the "glass" keyboard by pressing fn+5. This alleviates the need for turning off and on the BT keyboard as I did in the past. Other than that, I have not found a solution to this problem.