IOS 7 rejects my genuine Apple lightning cable as not certified

There are no 'copycat' cables. They might be copycat Iphones, but there are not copycat accesories. This is and should be an Open third party market.

Apple could recommend which accesories to use, but not oblige us as they are doing

We must have the right to buy any accesories the same way we decide which tire install in our cars, or which furniture to have in our living rooms, or which software to install in our PCs...

gwforeman wrote:

Here is an interesting development.

I have an aftermarket cable. If I plug it in the iPhone 5 I get the notice it is not supported.

But if I plug it in the phone first, then the USB port, no message, works normal.

Go figure!

I'm glad for you, but it doesn't work for me. 😟

Apple seems to really be trying to separate itself from the rest of the universe. Their after-market products are ridiculously priced.

I synch using wi-fi and use the cable only for charging.

Does anyone here know what other factors are involved when we charge from a USB connection to the wall socket? Does it make a difference what kind of cable we use? Does the phone keep track of warning messages? If so, and something happens to the phone, will Apple use that record to try to refuse warranty support?

I have an original iPhone 5s cable and periodically get this warning that the cable is NOT COMPATIBLE and it is an Apple manufactured/shipped/supplied cable, so something is wrong in IOS 7 here.

Now, even though I dismiss the warning, the cable does appear to function normally when charging while the iPhone is on or off and does appear to sync properly. Since I just got the phone though, I'm a little disturbed by this warning and wonder if everything is working properly or not.

So the question is why is Apple being so mental on these cables to the point of scaring legitimate Apple customers? Why should I, a legitimate customer be getting FALSE warnings on a LEGITIMATE CABLE?

Only Apple has the answer to that I suppose, but it's definitely a bad company policy. That's for sure.

Finally, I'm not sure if the solution is in an IOS7 update or if I should return the cable, which would be a huge pain since I didn't buy it at an Apple store and there is no place to physically return it to nearby.

Suggestions?

The same here. I get the warning and the phone doesn't even charge. It sure is genuine cable.

It went like this:

as original cables are unreasonably overpriced and I travel a lot, I've bought two non-genuine cables. After plugging them to my iOS7 iPhone5 I got watning, that this may not be supported bla bla. Than after plugging and unplugging they both started to work. For a couple of months now, after reboots, unplugging,...

Yesterday I suddenly got the info about the "Accessory may not work". Aftre plugging/unplugging it started to work again.

To my surprise, after getting to my office, where my original cable resides, even that one got the error message and didn't charge the phone, until replugged.

What I think is happening is something pretty simple. The plug for the old i4's and IPad's was long enough to grip the base firmly when removing or inserting the device plug-in. The lightning cable's have a narrow base.

This means that the user will often be applying some pulling and even torgue right at the point where the wiring enters the base. It is not surprising that after frequent usage, one of more strands of wire will break.

The solution would be a substantial lengthening of the solid base of the plug-in to the device, enough so that the user can always get a firm grip of that part of the plug.

Now I have noticed that my generic substitutes have all had a thinner cord than the Apple products. This makes them even more vulnerable to torsion and pulling stress. Thinner insulation suggests thinner wires which suggests higher resistance which the device could easily measure in terms of input voltage, and which would then result in the kind of messaging we are all seeing.

I have subsequently purchased Apple certified substitutes from Monoprice (Rakuten, Amazon are good sources of this product). These have all come with substantially thicker insulatiion; they were all accepted without comment and work without problems.

I tried this with my cable, it worked! I plugged the "Box" into the power outlet, the phone into the cable, and then the cable into the box. Charging! I am not sure if it was the original or one that came with the phone. This cable has worked for me for a long time and has just recently been giving me the message and not charging.

I have a similar problem with both of my children's iphone5. The original lightning cable did not work with the original 3-pin adapter. But the same lightning cable worked with with a 3rd-party power bank. Any idea from anyone?

Thanks.

take them back to Apple Store genius bar with the host devices or buy new

The closest Apple Store genius bar to me is about 70 miles away and would take more gas (petrol) than the cables are worth.

hence suggestion ,buy new

Already did. But not from Apple. Apple-certified from 3rd party have much better construction.

What ever

I have come to the conclusion that Apple ***** and I switching to the Samsung