iTunes 11.1 problem: no sound when watching movies!

Hi there

When I try to watch video on my Thunderbolt display (27 inch) connected to my MBP Retina, everything is fine....untill I go full-screen!!! Then I don't have sound anymore, only video!

Can anyone help me out on this, or do I have to wait for iTunes 11.2???

Thanks all out there!

Sven

PS I could perfectly watch videos with sound on my Thunderbolt display with the previous iTunes.

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Sep 20, 2013 9:29 AM

Reply
52 replies

Jun 1, 2014 12:03 PM in response to SvenPortael

My latest fix, with iTunes 11.2.2 (latest update did not fix the bug) on a MacBook Pro and watching videos fullscreen on a 27" Cinema Display.


In Preferences > Sound

switch from "Display Audio" (USB) to "LED Cinema Display" (DisplayPort)


If it happens again, switch back and forth.


Seems to be working, but I wish Apple spent a few seconds on this bug that has been reported for over two years, now!


The "pause/start a few times" method just freezes the video in my case. Would have been easier.

Jun 21, 2014 2:49 PM in response to JThomasLambert

I had the same issue. For the longest time I could not figure it out and I uninstalled iTunes and reinstall iTunes many different versions of iTunes goes all through error codes and wouldn't let me play videos. I had a Mac Mini running on OS X 10.8.3 I updated the Mac Mini to OS X 10.8.5 Along with other various update such as Java. The descriptions for the updates said compatibility and stability upgrade so I went for it. Currently I'm using OS X 10.8.5 & iTunes version 11.2.2 and The video finally plays in full screen with audio no work around necessary. I hope this helps you all, If your problem still persists I would love to help answer questions.

Oct 19, 2014 11:02 AM in response to Professional Mac Administer

I have the audio problem and I run OS X 10.8.5 like you do, but iTunes 10.4 (18).


Every time I switch to full screen, the audio goes silent. The only way to get it to work is choosing a different audio output (external sound card) and switch back to the original one, EVERY TIME after switching to full screen. I have tried so many things, still no fix 😟

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iTunes 11.1 problem: no sound when watching movies!

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