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iTunes 11.1 problem: no sound when watching movies!

Hi there

When I try to watch video on my Thunderbolt display (27 inch) connected to my MBP Retina, everything is fine....untill I go full-screen!!! Then I don't have sound anymore, only video!

Can anyone help me out on this, or do I have to wait for iTunes 11.2???

Thanks all out there!

Sven

PS I could perfectly watch videos with sound on my Thunderbolt display with the previous iTunes.

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Sep 20, 2013 9:29 AM

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52 replies

Sep 21, 2013 3:43 AM in response to SvenPortael

Since iTunes 11.1 no Audio looking Videos in iTunes via Apple Cinema Display 24" in fullscreen. No problems via Display MacBook Pro.


System-log: Error in system-log: iTunes: AUHAL::AUIOProc: mono buffer too small (4096 > 512)


After changing audio-language (if available) audio-output okay. Same problem looking iTunes-Festival vids via itunes on 24" display.

Sep 27, 2013 6:15 PM in response to SvenPortael

I think I just found a solution. I'll explain what I did but you may not need to do some of the steps that I did.

First, I downloaded an older version of iTunes.

Then, I backed up my older library from the "previous" folder.

I used terminal to remove the iTunes (11) application using the rm -fr iTunes.app

Then I was able to install the previews version of iTunes that i had downloaded.


For me, this older version didn't work. It gave me an error -42408 when I launched it and it wouldn't play my rental anyway. Too HD perhaps?


So, I went into software update in the App store and upgrade to iTunes 11 again.


I rebooted, played the movie and went full screen... SOUND!


Something in that procedure makes sense. I'm just not sure what. I hope it helps. 🙂

Sep 28, 2013 2:42 PM in response to SvenPortael

I have the same audio problem after the Itunes 11.1 update running on ML 10.8.5. Mine is a little different as I have the HDMI connection to my receiver, then output to my TV. I can get a brief output of sound of about 1 sec. then nothing. The audio output signal from the HDMI is only effected. I can get audio output through the built in speaker. This issue effects all audio through the HDMI not just audio from Itunes but from any app.


I tried to restore the previous version of Itunes through TimeCapsule but it would not allow it.


My work around is to use one of my apple tv boxes. I switch on air play in Itunes and tell it to play to the apple tv (the apple tv is also attached to the same receiver). The audio goes from the Mac mini, to apple tv, and finally to the receiver. But this will not work for any other app that does not have the airplay feature. I hope this is a bug and not some copyright lawyer b.s.

iTunes 11.1 problem: no sound when watching movies!

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