Skip navigation

Downloaded iOS 7 and now cant sync to iTunes

50548 Views 87 Replies Latest reply: Dec 24, 2013 9:45 PM by Allan Sorensen RSS Branched to a new discussion.
  • Allan Sorensen Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 27, 2013 7:02 PM (in response to a brody)

    ... after the fact



    Apple should hire you to be in charge of the fine print.



    "In spite of what you may read on some spec pages ..." - including Apple's own web pages!

  • Greg Mc Calculating status...
    Currently Being Moderated
    Sep 28, 2013 5:35 AM (in response to a brody)

    For the record, my G5, running OSX 10.5.8, syncs with my new iphone 4, running ios 6.1.3. I was surprised that the G5 was able to upgrade itunes to 10.6.3. So it's running smooth for now.


    The only question from me is, how do I get rid of the "1" on the settings icon without upgrading to ios 7? Ha!

  • areisinger Calculating status...
    Currently Being Moderated
    Oct 4, 2013 7:28 AM (in response to dcbick)

    HELP!  I'm a music teacher with a bandnew laptop running Windows 7.  I updated my brand new school iPad to iOS 7, and now I cannot sync iTunes on my laptop with my iPad.  This is a MAJOR problem.  I have not found any way to move audio files from my laptop to my iPad.  This makes my iPad virtually useless when it comes to importing and playing music that I currently have on CD's for use with my music curriculum.  Apple, please fix this now!  Does anyone have any suggestions?

  • a brody Level 9 Level 9 (62,005 points)
    Currently Being Moderated
    Oct 4, 2013 7:33 AM (in response to areisinger)


    You are lucky anyone still is subscribed to this thread.   I believe iTunes 11.1 for Windows runs on Windows 7.   If not, please post your question as a new topic on this board.  You'll get a wider audience who knows iTunes for Windows, and would be able to set you up.   Once threads get overly long with me toos, most people leave them and ignore them.  This is just a user to user community.

  • egrzesiowski Calculating status...
    Currently Being Moderated
    Oct 8, 2013 8:37 AM (in response to dcbick)

    Was there any solution to this issue?? I was out of the country for two weeks and I downloaded ios7 right before i left. Now i come back and my iphone can't sync to my computer becuase I don't have the most recent itunes. I am LIVID. I already ran into this problem with my ipad i just bought, but i figured it wasn't the end of the world since i don't plan on listening to music from my ipad. however for my iphone i NEED it to be able to connect to my itunes. My computer is not as old as the ones people mentioned on this thread. I bought my computer in August of 2008. It should still be able to sync to my phone. Has apple done anything to fix this???

    Also is it possible for me to buy snow leopard then lion or whatever to get my computer up to speed to download itunes 11?


  • Marten Benatar Level 1 Level 1 (20 points)
    Currently Being Moderated
    Oct 8, 2013 11:37 AM (in response to egrzesiowski)

    One solution for any of us that have older macs is buying a intel mac. If you have an intel mac then you CAN upgrade your OS and be able to use your iphone.

  • sammule Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 9, 2013 2:59 PM (in response to dcbick)

    Just wanted to post and say that I also cannot sync my 4S on my G5.


    So long music. :(

  • Shellinaya Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 9, 2013 4:18 PM (in response to dcbick)

    I have this problem with my iPad 2 after all the recent updates. I am using 10.8.5 and iTunes 11.1.1


    My iPad will not sync. 


    Any new Apple excuses for this one?


    The message I get says in part:  An unknown error occurred (1140)

  • Klaus1 Level 8 Level 8 (43,300 points)
    Currently Being Moderated
    Oct 10, 2013 2:43 AM (in response to Shellinaya)

    This forum it not relevant to your problem.


    Please post your question in the iPad forum:


  • other1 Calculating status...
    Currently Being Moderated
    Oct 11, 2013 10:08 PM (in response to a brody)

    a brody wrote:


    Only PowerPC Macs don't support Mac OS X 10.6 or later, or iOS 6 or 7.  Intel Macs support at least support Mac OS X 10.6.8, iOS 6 and 7 devices through iTunes 11.1.


    On the contrary, my "core duo" machine that's doing 'ok' on OS 10.5.8 - but is limited to 2gb ram... would utterly choke to death trying to go to 10.6.x... so, I'm now confronted like everyone else in this thread with news that my freshly updated iPhone (to IOS 7) will no longer sync with iTunes (10.6.3).


    So, my question dear Apple is... did you just simply decide to chuck out the historical concept of "backwards compatible software upgrades" in favor of hardware marketplace greed? Why should happy Apple device users be unsuspectingly forced to do an intensive investigation before accepting an "Apple recommended download" for an Apple device?


    Not everyone can afford to run out and pick up a new computer to solve this problem. Thanks!

  • MRS570 Calculating status...
    Currently Being Moderated
    Oct 14, 2013 7:17 PM (in response to dcbick)

    I am having the same issue. I just upgraded a couple weeks ago and went to sync my phone for the first time... WOW was I surprised! I am so so so upset about this. I am VERY loyal to Apple and have been for years. This takes the cake. There is no way I can afford a new MacBook (and I wouldn't want one, mine is still in perfect condition). So now is my music, pictures, all that jazz just a waste?!? My husband on the other hand, not a MacBook user, is up and running just fine....sigh.....

  • Marten Benatar Level 1 Level 1 (20 points)
    Currently Being Moderated
    Oct 14, 2013 7:25 PM (in response to MRS570)

    Unfortunately for us there is NO fix. The sad part is that Apple thinks that they have justified this with their weak analogy of us using outdated macs. It's like the Dems and the Repubs. They really could care less about us. It's all about their bottom line. I say THE ney. "Apple" you have to come up with a better solution than that! "You may have the upper hand at the moment AND what goes around comes around."

  • Allan Sorensen Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2013 7:41 PM (in response to Marten Benatar)

    The silence from Apple on this issue is stunning.

  • RS11 Calculating status...
    Currently Being Moderated
    Oct 15, 2013 2:19 AM (in response to Allan Sorensen)

    Sorry to ask what is probably a dim question, but is this issue fixed by updating the operating system on our Macbooks to OSX 11? (Mt Lion...crouching tiger?!). I've not tried this but wonder whether that might unlock this lack of connectivity between by Mac and iphone. I really wish I hadn't moved to ios 7... is there a way to revert? (I ask more in hope than expectation). Come on Apple ... help us loyal customers who've been with you so long!

  • Evergreen68 Calculating status...
    Currently Being Moderated
    Oct 21, 2013 7:12 AM (in response to dcbick)

    I also wish I hadn't move to IOS 7, as most of the IPHONE holdes do! Would like to know the cheapest way to update my OS 10.5.8 to be able to download I TUNEs 11.1 go ahead with my life.

    I live in Italy. Thanks


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.