I'm having the same problem! Now I can't use iMessage, get notifications, or basically use my phone until I upgrade to the new iTunes. I tried to download the most recent version of iTunes (11.5.0) from apple's itunes download link onto a family computer instead of my own, and now my phone says I need iTunes 11.1 and won't even work with 11.0.5. Should I bring my phone into the Apple store? Im very frustrated
Always a problem when you hang on to obsolete Macs for too long.
Vintage and obsolete Apple products:
Obsolete products are those that were discontinued more than seven years ago. Apple has discontinued all hardware service for obsolete products with no exceptions. Service providers cannot order parts for obsolete products. These include ALL G4 and G5 models. On November 23, 2011 all G5 models were declared as 'vintage', and are in fact now also officially obsolete.
The same thing happened to me.
The issue is this:
ios 7 ONLY works with iTunes 11. A simple test will prove that.
Apple did not do that test.
The difference between iTunes 10.5 and iTunes 11 is also a difference in processors.
iTunes 10.5 runs on G5 processors. iTunes 11 only runs on Intel processor.
Want some reliable information about this issue?
Turn to Apple's web page
This page is the one for Canada but it's the same as the American page.
It shows an iPad 2 running ios 7.
At the bottom of the page it says that the system requirements for running that device with ios 7 IS ITUNES 10.5.
IT IS NOT.
ios 7 requires iTunes 11, which only runs on Intel processors.
Macs running iTunes 10.5 cannot connect to an iPad 2 running ios 7.
This tells you that no one at Apple reads these pages, and no one at Apple bothered to correct the information on that page.
Misleading information posted by Apple.
So now try telling that to Apple.
I'm in Canada.
I'm told to call customer service.
This leads me into a web of wait times, dropped calls, transferred to technical support and back to customer service - Illinois, Scramento, Austin Texas.
Hours of frustration.
I even went face to face with an Apple retail sales manager.
5 days ago.
Has the information been corrected?
Apple will get back to me.
I assume they are looking for a loophole to avoid admitting that they made a mistake.
It's even worse: Once you "upgrade" to IOS 7 via iTunes 10.5 and OS 10.5.8, you are completely hosed. i also have a PC, installed iTunes 11.1 on it, and tried to sync.
Error message: "You cannot sync to this computer because your phone is already synced to another computer and you can only sync to one computer" or words to that effect.
But since itunes 10.5/OS10.5.8 no longer recocnizes my phone, i can't "unsync" it.
iCloud does not back up my books and txt msgs, so.... i either have to buy a new Mac or switch to Android.
i was a day away from replacing my iPhone 4 with a 5c or 5s.
i will NOT be doing that. Android, here i come.
"i remember when Eddie Murphy used to be funny, and when Apple was a good company."