Apple Event: May 7th at 7 am PT
I am not able to get iOS7 and Chase Mobile to work together. I have deleted app on both computer and phone, reinstalled and still no working together. Apple refers me to Chase Bank. Chase Bank says no other reports of the problem. This leaves me stuck with a non functional app for Chase Mobile. Maybe I just have to live without it. Any suggestions?
iPhone 5, iOS 7, Chase Mobile and iOS7 together NOT
Using iOS7 and 4s here and can access Chase Mobile just fine.
Try a reboot on the phone, maybe.
Barry
Ugh! I just got off the phone with Chase (for the second time today). I havent been able to log in since the ios update either. The first time I called, I was told that there were no known problems and to delete the app and reinstall it. Tried that, didnt work, called back. This time I was transfered to mobile support and told that they know of the problem but do not have an estimated date for a fix yet. Boo!!!
having the EXACT same issue. I log in and it says Please try later.
I called Chase - thinking Chase issue. They said they could see my login attempts -and I should call AT&T as it was a carrier issue -BS! This was yesterday 9/23.
What's weirder is my husband is also on IOS 7 and gets the app to work but can't deposit checks.
I have uninstalled and reinstalled with zero luck. Way to hack off hi-tech customers.
I'm having the same issue as well. iPhone 4 w/ IOS7. App starts, I type in logon ID and password, then I get "we are unable to process your request at this time. Please try again later".
I just logged in with no problem, was able to navigate the site. Sounds like a Chase problem from the other posts in this thread.
FINALLY FOLKS, AN ANSWER FROM CHASE THAT SEEMS TO WORK!!!! YEA! Here's what they advised me to do. First, delete the chase mobile app from both your computer and your phone. Once done go to Safari Preferences and ENABLE COOKIES (MARKING "BLOCK NEVER"). FINALLY, install Chase Mobile on your computer and sync it with your iPhone. Should work after that. Mine finally does.
Yes. The workaround works for me as well (iPhone 4). However, it is beyond belief the Chase support folks as protocol ask if you have first contacted Apple, then continue to inquire if have you tired your Internet access. They know the issue! They know the workaround. One would think after thousand's of calls related to the same issue, they would see a pattern. Unbelievable.
I agree, rthornto, it could be a "left hand vs. right hand" issue of lack of communication. It is a bit unbelievable to me too. But I'm delighted that the workaround works for you also. I hope it works for everyone who has been concerned with this. Glad for you.
yep. none of my banking apps work. I figured it's some incompatibility with the interface the apps are using and the new iOS. I have a 4S. It seems like the banks and Apple are aware of this and the next os release will resolve it.
I got updates to a couple of my banking apps, and to a couple of dozen other apps. I don't think Chase was one of the updates I got recently, but it worked the first time I used it.
I had the same issue with the chase app but fixed it just go to safari then go to secutity and privacy then enable third party apps should work now, gd luck
See the answer "This solved my question" located 6 messages before yours. Glad for you.
iOS7 and Chase Mobile NOT WORKING. Anyone else know of this?
