updating to 6.0 bricked my atv and as i recall it did not ship with cable

@Rick In Sacramento: Yes, I did. I have followed Apple's instructions carefully (e.g., disconnecting everything, plugging things back in the right order, opening iTunes only at the end, etc), and the AppleTV does not show up under 'Devices' or as a source (but all my iPhones, etc do).

I should have added: I've tried this multiple times now. Quite frustrating, really.

If you have an Apple TV 3rd Generation 1080p model then it needs the power and MicroUSB plugged in before iTunes recognises it.

Yes, both are plugged in prior to turning on iTunes. Have tried it with ethernet (wifi off) as well.

Lots of people are reporting the same issue. Just does not show up under 'Devices.'

Google "How to put Apple TV into DFU Mode" from memory it involves holding Menu and the Down button. Do this while plugged in to iTunes to see if it is recognised. Also try using another MicroUSB Cable just incase.

Will try both (good thinking about trying another cable!) and let you know.

I really have no idea what is going on here. THIS IS SUPPOSED TO BE ONE OF THESE SEEMLESS APPLE OVER THE AIR UPDATES!!

Instead my AppleTV is now bricked like it is for many other users. What is so intuitive about plugging my AppleTV into iTunes? What does this even mean? Am I supposed to plug it into my iMac? And reboot or something? Am I supposed to plug in my AppleTV to one of my iOS devices?

VERY FRUSTRATING??

xsdogs wrote:

ok so got cable, hooked up to itunes..itunes recognized and went into recovery mode; applied the latest updates to AT3 and hooked it back up to tv when itunes was finished. got it back onto my wireless network. all works now. didnt have to hold menu and pause/play buttons or anything. it was a clean install of 6.0

Now that wasn't so hard, was it?

P51oss, I tried both the DFU and different cable. No luck.

At this point..... oh well....

Ah, okay. I see what everyone is talking about, with using a micro USB cable to plug into your system. iTunes is putting my ATV through the process now and hopefully this will do the trick. I just have to be more patient, I guess! 🙂

Yes, plugging my ATV in directly to iTunes on my iMac and restoring has indeed worked... All is well!

My attempt to update to 6.0 bricked me too. I was very happy to see this thread, as I'd completely forgotten the ATV had a micro USB port tucked away beneath the HDMI port. The ports are too close together for me to use USB and HDMI at the same time -- is this the case for everybody, or are my plugs just fatter than necessary?

In any event, by unplugging my HDMI cable I was able to connect the USB to my MacBook, which launched iTunes and after a few prompts restored my ATV to working order. HOWEVER, the restoration took it to 5.3, not the 6.0 I was hoping for.

Yep. You can't use the HDMI cable and the mini-USB at the same time.

I have tried everything, and given up at this point. Complete waste of an afternoon. I'll wait a couple of days and call Apple support. By then, the crowds will have hopefully died down a bit.

I am truly ticked off.

Once I restored to 5.3, my 2nd attempt to update to 6.0 was successful. Slow, but it got there.

Same issue while upgrading to 6.0, restore via micro USB did the trick for me.

Updated succesfully after updgrade via micro USB to iTunes.

What's happen Apple?