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Apple TV software upgrade

Apple TV ( latest ) Upgrading the software but appear to be stuck in a loop. Upgrade seemed to go through until I was invited to connect my box to a blue icon with a music note in it ( itunes ?) .It is now stuck with the white light flashing ! Help !

Posted on Sep 20, 2013 2:32 PM

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65 replies

Sep 25, 2013 8:54 PM in response to Claude Lyneis

Like a fool I updated my Apple TV3 without thinking and now it only sees 44 of the 58 movies on iTunes. Exactly what happened when I updated my Apple TV2. So at least I know it is due to the update of Apple TV and not gen 2 or gen 3. That is a small comfort. Come on Apple, get it right. Old Steve should be turning over in his grave about now.

Sep 26, 2013 12:58 AM in response to Claude Lyneis

Hello.

Had a similar problem after the latest update on the Apple Tv (3rd Gen) - about half of my movies had disappeared from the 'Movies' category within AppleTV, but have found all the missing ones in the 'new' category of 'Home Video'. In iTunes, I had to go to my Movies section, click 'Home Videos' at the top to find all the excluded movies, select all, Get Info, select 'Options', then change the 'Media Kind' to 'Movie'.

All the missing movies then updated and now appear correctly where I expect them to!


Hope that helps someone!

Apple TV software upgrade

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