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iOS 7 music app does not display artist pictures and has incorrect album art after master reset.

Strange issue here. I did the update from iOS 6 to iOS 7, after I did the update, I noticed my synced music has just a random photo of the artist / group, that seems to be downloaded from the iTunes sites, because these pictures of the artist/group is not my album artwork.

I did a master reset on my device because I wanted to start from a clean slate, and set it up as a new phone. I went through and adjusted all of my settings and synced my music back on via iTunes, now its not showing these pictures any longer, infact, the strangest issue of them all.. is now when I view artists, the album that I synced now has a complete different album artwork picture that is not related to that album.

I am at a loss, my iTunes is extremely organized, I have everything configured to be 100% accurate for track names, artist, album, and album artwork.

Anyone have any input here? It only screwed up after the reset I did. This has to be a bug or something.

iPhone 5, iOS 7

Posted on Sep 21, 2013 12:01 AM

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37 replies

Nov 28, 2014 1:50 PM in response to chilltown2396

OK. I've done some detective work and heres what I figured out.


First, if you want the artist pictures, the metadata artist info has to be EXACTLY identical to that of the Itunes Store/Radio, particularly the artist name and capitalization of letters:


For example: "Jay-Z" or "Jay Z" wont work but "JAY Z" in caps will work.


The same is true that Linkin Park won't work but LINKIN PARK as in all caps will work.

Also "System of a Down" will work but "System Of A Down" will not. Why something can be spelled correctly but not be the proper capitalization and therefore not have the artist picture is beyond me. Apple should fix this.


Once the artist name is spelled EXACTLY as it is in Itunes Radio (and it has an artist photo in Itunes Radio) then log out of the apple store on the iphone and log back in under itunes radio and the artist pictures will automatically download.


Here's the one part I cannot for the life of me figure out and its driving me bonkers! I challenge anyone to solve this.


It seems that once youve spelled a name correctly but didnt capitalize properly originally for

example you had the band named "Rage Against The Machine" instead of "Rage Against the Machine", even if you rename

the metadata in the artist tags in itunes, delete music from iphone, and resync, the name does not change on the iphone (it still recognizes the old improprr capitalization). Its like some weird metadata still exists on the iphone even after the songs were deleted.

I know that the problem is not in Itunes as the artist is capitalized correctly and the name appears correct on my ipad music app (with the artist picture) but not the iphone music app. My OCD is getting the best of me. I even tried deleting the files from itunes and re-adding the files spelled properly but it still capitalizes the names the old way once the artist is in itunes. Its driving me crazy!!

iOS 7 music app does not display artist pictures and has incorrect album art after master reset.

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