I can not restore because I can not turn off Find my Iphone

My reply was to another poster, not to you. My statement about unusual had to do with the fact the poster had errors in both iTunes and Windows at the same time, which is unusual. And the number of views of a post is no where indicative of how many people are having issues. If I have an issue and I review a post 20 times looking for a solution, then that is 21 views, but it is still only one person having a problem.

If you do not want to have Find My iPhone on, then turn it off. It is a protective measure to prevent someone that may have stolen your phone from both accessing your data or restoring your phone and using it. There is more than method to turn off Find My iPhone.

I'm sorry you experienced issues, but if you would like to have some help, then ask your question.

victorfromkansas, this is a year-old thread, and no one can help you without more information. Start a new thread and post what you have already tried plus the results. What specifically can you not do?

My daughter has my hand me down 4s as an ipod. We had turned on find my iphone and she created a passcode. Well she forgot that so we decided we would erase it and restore. I have logged into iCloud and erased and removed the device. I did receive a message that once it was connected to the internet it would update. However, it's only connected to wifi and in lock it's not connecting to the internet. I have now tried to complete the restore through DFU and it keeps getting stuck and indicates that it can not connect to the server. Not sure what to do at this point. I also know that we enabled the lock on restrictions so they can't be changed. Not sure if that's the issue, but this is really frustrating. Any other ideas. Again, recovery mode didn't work and erasing and removing from iCloud did not either.

Hey, my name is Bryan and I am so upset. I forgot my iPad passcode, but when I tried to erase the device from my iCloud by going into "Find my iPhone," I could not because I did not turn on find my iphone on my iPad. Is there another way on which I could erase the device ? Or something else so I can reactivate my ipad ?

Hey, my name is Bryan and I am so upset. I forgot my iPad passcode, but when I tried to erase the device from my iCloud by going into "Find my iPhone," I could not because I did not turn on find my iphone on my iPad. Is there another way on which I could erase the device ? Or something else so I can reactivate my ipad ?

Amyhammo15 wrote:

I recently brought a second-hand IPhone 5s and after i factory rest the IPhone, i cant not set up the phone because it tells me to put the apple ID in of the original owner or to access ICloud to turn of find my iPhone.

but i have no way of contacting the original owner and i have taken it to an apple store and they said that the cant not do anything about it.

what do i do about it?

Get you money refunded from whomever you purchased it.

And just to make sure, the situation you were fixing was that you had a device that had been restored, but was not allowing the restore to continue without the Apple ID and the password that the device was Activation Locked to, correct?

Can you check a couple of things now that you have the device restored?

Is it your Apple ID that is now signed into Settings>iCloud?

Is Find My iPhone turned on in iCloud Settings?

Cheers,

GB

Yes. Exactly. The Apple ID was an old account that doesn't exist anymore (both as an email and an Apple ID) so there was no way to verify it. I followed the directions on the link tomerbar posted and I was able to restore my phone. Once you restore it, you set it up as a new phone (and put your current Apple ID in) or from a backup that is linked to an iCloud Apple ID that works.

My current Apple ID is now in Settings>iCloud.

My current Apple ID is now being used for Find My iPhone.

Hope it works for you as well.

Oh....OK, so the device was Activation Locked to an old version of your Apple ID. OK, that makes me feel better. Since it was essentially the same Apple account that was logged into Find My iPhone, it was just a matter of getting it to forget the old version of the ID.

Great - that's good to know, and makes me feel much better about Activation Lock.

Also, this is a great alternative to be aware of for others who are locked, but only because the version of the Apple account ID that is signed in, is an obsolete version.

Did I understand that correctly?

Cheers,

GB

Just tried my iCloud.com account - there's nothing in there to remove a device from the account. All I get is Play Sound, Lost Mode or Erase Phone.

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This is the only way I got to restore: http://theiphonewiki.com/wiki/DFU_Mode

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i got to the icloud website but I am unable to disable my devices...can you tell me how?

Did you erase it?

Great! That worked, thank you!