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I can not restore because I can not turn off Find my Iphone

Hello,


I'm using iphone 5 with ios 7. I just upgraded ios 7 today. after upgrade I realised that passcode was activated before upgrade I was not using that feature. I forgot my passcode so I got my phone disabled for a while. I searched the discussions and saw that I need to restore and then restore from back up to have the passcode to disable. When I try to restore my phone I got the below message:


Find My iPhone must be turned off before “Jean” can be restored.

Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone.


I can not turn off Find my Iphone because my phone locked and I forgot the passcode.


Anyone can help?

iPhone 5, iOS 7

Posted on Sep 21, 2013 8:46 AM

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Question marked as Best reply

Posted on Sep 22, 2013 4:10 PM

Same problem here.


This is ridiculous! In the end it's so "safe" I can't get to it anymore. Even if I have the computer to which it syncs, even if I have the iCloud account credentials... Unbelievable.


Are there any workarounds to this at all?

124 replies

Dec 18, 2013 6:32 PM in response to jeanpierre1905

Found a fix! In my case I encounted the same problem and turns out I had disabled changes to location services within Restrictions. To check it this will work for you go to:

General | Restrictions | Location Services | Change "Don't Allow Changes" to "Allow Changes"

Note: You will need your passcode to update the Restrictions.


Once this setting was changed, I could go into iCloud and update the Find my iPhone.

I can not restore because I can not turn off Find my Iphone

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