I can not restore because I can not turn off Find my Iphone

Hello,

I'm using iphone 5 with ios 7. I just upgraded ios 7 today. after upgrade I realised that passcode was activated before upgrade I was not using that feature. I forgot my passcode so I got my phone disabled for a while. I searched the discussions and saw that I need to restore and then restore from back up to have the passcode to disable. When I try to restore my phone I got the below message:

Find My iPhone must be turned off before “Jean” can be restored.

Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone.

I can not turn off Find my Iphone because my phone locked and I forgot the passcode.

Anyone can help?

iPhone 5, iOS 7

Posted on Sep 21, 2013 8:46 AM

Top-ranking reply

cailian13

Level 1

125 points

Posted on Sep 22, 2013 4:12 PM

If you go to iCloud.com/find and login, you will be able to remove the phone from your iCloud account. That should allow you to then restore the iPhone as needed to resolve the issue. Hope this helps!

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124 replies

tempbond

Level 1

18 points

Mar 8, 2017 1:44 PM in response to tomerbar

Seems to be working...it's erasing as I type this...

atjp

Level 1

4 points

Mar 16, 2017 6:49 AM in response to tomerbar

I can't thank you enough! Totally worked!

May 20, 2017 8:47 AM in response to jeanpierre1905

I hope it work very good!!!!!

May 24, 2017 7:42 PM in response to tomerbar

dude you just saved my life with that link

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I can not restore because I can not turn off Find my Iphone