Saved messages problem in iOS 7
According to my usage I have 776 MB of saved messages, I have never saved a message how can I find and get rid of this 776 MB of so called "saved messages"
iPhone 5, iOS 7, Usage/messages
According to my usage I have 776 MB of saved messages, I have never saved a message how can I find and get rid of this 776 MB of so called "saved messages"
iPhone 5, iOS 7, Usage/messages
I'll see what I can sacrifice. I don't have any pictures or videos on my phone. Don't really have games either, since I mostly play games on my iPad. Which brings me to another question:
Do you think that because I have iMessages on and there's messages that go to my iPad, that's affecting the whole process on my iPhone?
Well mate I haven't got an iPad so yes mate it could be. Out of interest on Icloud have you got messages switched on to back up. Turn off on both devices.
Also make sure in iCloud set it to backup to iTunes not I cloud.
Cheers kurt
I will do that, Kurt.
Thanks. I'll let you know what I come up with.
I FINALLY FOUND A SOLUTION! After reading through all these fixes continually corrupting the backup and trying the spotlight search delete conversation method i gave up and ended up going through one picture at a time deleting them. Now i wish i didnt because I found a much better solution. If i tried to delete the conversation it wouldn't clear up any space, but if u go into the conversation and delete all from inside it clears up all that space!!:)
1. Click a conversation
2. Click and hold any message
3. PRESS MORE
4. Click DELETE ALL at the top left
5. All the pictures and data will be deleted from that convo!!!
6. Do this with each convo and space cleared!
No restore, no backups, no
Restarts!!!
This was one of the first things I tried with no luck.
Just wanted to let you know:
I tried turning off iCloud....turning off iMessage, and redoing the steps you provided and still no luck.
I think what I'm gonna end up doing is:
I'll do this and see what my results are.
This is such a nightmare. Losing almost 5gb of space for some ghost data. Ugh!
Ahhh sorry to hear that, not sure why it won't work for you, but i tried other steps and found no luck so who knows. I just know i had to delete from inside the convo, i couldnt delete the whole convo or it wouldn't work
Good luck dude hope it works
I had 10.5GB of saved messages! Yikes!! Haha! I tried the restart process, probably 10 times and and hour and a half of my time, you described after several backups, 4.
I broke down and downloaded the ibackupbot. I followed your steps to a T. I was able to delete all the information you mentioned and somemore I found was useless, don't worry, it was from an app that I regularly delete info out of.
I was able to restore my phone from iTunes as I had 4.2GB of free space available. My phone has since been restored and restarted. Give me a minute and I'll see if it has worked...
Please hold...
...
GRAND NEWS!!!! I have no more saved message data!!! I'm down from 9.1GB used and 4.2GB available to 6.1GB used and 7.2GB available!!!
I'm disappointed I had to download a 3rd party program to remedy a simple problem that Apple should fix in an iOS update. Although, it did work and my phone seems to be running faster.
Thank you for your continued help and through write-up. I'm sure my wife's phone could benefit from the same treatment.
THANK YOU AGAIN, Kurty999!!!
Brilliant mate glad you sorted it
Cheers Kurt
I've done some research around this issue (as I had 9.6 GB of memory used on the messages app). You just have to have some patience. I didn't download any 3rd party app. I just went into my messages, deleted EVERY text I had. And then kept going back into settings->general->Usage. I'd let the usage load. Then exit out of settings and keep going back in. It's repetitive I know but it just takes your iphone awhile to register that all those messages have been deleted.
Just DELETE ALL of your messages (you'll have to do it one by one as I could not find a way to select all then delete all).
It'll just take some time for your iPhone to register that all of them are gone. I went from 9.6 GB being used to 217 MB in about 10 minutes.
Hope this helps!!!
It will unfortunately come back that is thing. You will have to rely on a 3rd party app to actually get rid if these saved messages. The corrupted file stills exists on your phone and since using backup bot I have actually seen the saved messages increased at a faster rate then before! I have two phones one for work and home. I still cannot understand how apple lets something like this continue to be a problem for many users. My personal phone is a android and the work phone an apple. So unfortunately I have to actually still deal with this *******-t-y product.
People this is taking up 19!!! Yes NINETEEN GIGABYTES of space on my phone!! Tried the ibackupbot crap and it didn't work!!! Obviously the restoring doesn't work. And for some reason won't work on my phone. And i went through 2 online chats with Apple customer service and they both disconnected from our conversations! So irritated with it!! Can't wait to upgrade so I can get an android!! DONE with apple!!!
Dude that's mega 19 gig? Highest I've ever heard of so far!
When you say the Ibackupbot not didn't work did you do a restore? Or did it say you couldn't?
Cheers kurt
Yeah it's huge!! On my 32gb it's more than half my storage! And it said that I couldn't because it was corrupt and then it was telling me I couldn't because my phone wasn't plugged in when clearly it was because of it wasn't then it wouldn't be showing up on iTunes. Like I said the minute I have an upgrade I'm getting a samsung!
Saved messages problem in iOS 7