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Why can't Siri make calls on my Iphone5 with IOS7?

I upgraded to IOS 7 yesterday and since the upgrade Siri is no longer willing to make any phone calls with my IPhone 5.


Regardless of the number or contact, it constantly comes back with: uh oh, I can't make that phone call.


The contacts have been checked for accurate phone numbers, international. Dial assist is on, nothing helps.


Is this an IOS 7 issue or do I need to return my phone?

iPhone 5, iOS 7

Posted on Sep 22, 2013 12:20 PM

Reply
52 replies

Oct 15, 2013 11:26 AM in response to Ciddy14

I too have been having this problem since moving to iOS 7 on my iPhone 4S.


Siri reponds as if going to make the call, but then says she is sorry she can't. However, if I read out the numbers to dial, then the call is completed.


I have tried the fixes suggested here and they work temporarily, but then I'm back to the future.


Let me add my voice to the chorus requesting Apple fix this bug a.s.a.p.

Oct 21, 2013 7:16 AM in response to schro3f

Hey schro3f, no by "deleting my relationships" I mean editing *my* personal contact card in my contacts. Siri learns who your brother, mother, spouse etc are and I deleted those fields out of my contact card.. Then I turned off contacts and Siri, and when I turned off contacts that is when my iPhone asked if I wanted to keep the contacts on my phone or delete them. Since I have them all in iCloud I chose to delete them.


For your situation it'll be a bit different, you may have to turn off contacts in your Gmail account under Settings -> Mail, Csontacts, Calendars and then turn Siri off, reboot the phone then turn them back on. The iPhone May not ask you if you want to keep all your contacts on your phone and I'd be careful of this, making a backup of your contacts first off of Googles servers, as I'm not sure how the syncing will work if you have to manually delete all contacts off your before turning off Siri and rebooting.


Does that make sense? Respond if you have questions or need help, I don't want you to loose your contacts trying to fix this!!!! :)

Oct 24, 2013 6:19 AM in response to Ciddy14

Many of you had the issue recur, which in the end happened with me too.


My solution only worked for a few days.


I went to the Apple store and received a new Iphone (refurbished), that eventually solved (or should I say avoided) the problem.


Issue occurred on my old phone with IOS7, no clear reason why. Phone was reset, reinstalled and in the end only my temporary solution worked (for a bit)

Oct 31, 2013 1:20 PM in response to Ciddy14

Curiously - I ran into this issue this morning - Siri won't call my wife's number like it always has! It either returns the "uh oh" statement, or a "Sorry, (my name), but I cannot make the phone call" message. Disabling Siri, rebooting the phone and reenabling Siri seems to have fixed the issue for now. But boy this was/is annoying. keeping my fingers crossed hoping it won't re occur.

Nov 13, 2013 5:48 AM in response to Ciddy14

I have the same problem. When asking Siri to dial by name (contact) it will say "calling ....." then respond with the dreded "Uh oh, I can call ....". Starts doing this randomly.


At first I tried the reboot process and it worked for a while, not even that does not work. Last night had the problem, tried rebooting multiple times but no luck.


Then this morning it is working again.


Apple - are you listening? Are you working on a fix for this bug?

Why can't Siri make calls on my Iphone5 with IOS7?

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