5c screen glass seems loose?

No it's ok, I don't fancy a 2 hour drive at my own expense to get shoddy hardware fixed.

I can't fathom why people who have unresolvable problems with Apple hardware come to an Apple forum, imagine that! I think you should ensure you post an endless stream of crap in response to them, that'll teach 'em!

You missed this bit

Posters like you come here regularly to post misinformation in someone else's thread . 😝

Pete

post.user_wrote.label:

Make an appointment with an Apple Genius, and discuss your options. I'm not sure what you thought you'd accomplish by complaining online, and then doing nothing else.

No, it does not help. I did and I even spoke to the manager (this was London Covent Garden not Regent Street as I wrote in a hurry, the flagship store in the UK, I believe).

I had 1 replacement and 1 repair already and this time he said the issue is within the tolerances. When I asked him if we can go and try out other 5C (new) if it also makes this clicking sound he agreed to replace it to the new one. I have demanded upgrade to 5S as in my opinion this was design issue. Of course answer was they are not going to argue - manufacturer stand is this is within tolerances and they only replace my unit out of the goodwill. So no amount of complaining will help even in Genius Bar.

I said if the issue reoccurs within 90 days, they can surely expect me back (my warranty is over soon but replacement units have 90 additional days).

Received my 6th replacement phone and lo and behold the screen was loose again. Decided to be a bit adventurous this time and I got hold of a pentalobe screwdriver and suction cup (eBay is your friend). The screws at the base of the phone were relatively loose so I undid them, gently pulled the screen out, reseated it and pressed down firmly where the screen was loose and did the screws up tight, it's been ok for a couple of weeks now.

I wouldn't recommend removing the screen yourself (even though it's extremely easy) but if your phone screen is loose/clicking around the bottom of the handset, try undoing the screws, press down firmly (not so hard that you crack the screen obviously) then tighten them up again.

I've recently encountered a similar problem but I have the iPhone 5.

I've spent many hours searching on the internet for helpful tips for this but it seems to be either to deal with it as it's very common and doesn't affect the overall use of the phone OR to take it into an Apple store and find out what they can do (or know).

I'm 50/50 about taking mine to Apple as I've read so many horror stories about the "Genius" workers.

Did you manage to finally get your replacements fixed?

kaylou1989 wrote:

I'm 50/50 about taking mine to Apple as I've read so many horror stories about the "Genius" workers.

I'm sure the Apple store employees could share many times over horror stories about the many people they need to deal with daily.

Yes. I've worked in customer service for several years and I know the sort of people that are out there