Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5s Power Button Loose/Rattling Noise

Today I had scheduled a Genius Bar appointment for my loose rattling power button. I can hear it rattle when I record video and move around, the video even records the sound and it interferes with the video. It is also bothersome, in general, to have a rattling noise on my phone. The "genius" had me unlock the phone (since I have a passcode/fingerprint I.D) and he took it to the back to take a look at it, came back and said there's nothing wrong and that it's the "vibrating motor." Yeah, sure. I place my finger on the power button and move my phone and it has 0 rattling, when I let go it rattles like a maraca. I then asked him if he could open it and try and fix it for me, and he told me that he had just opened it and everything checked out fine. Another lie, he gave me my phone back unlocked and into my settings. If he opened it it would have been turned off, and on again which would request my passcode which he doesn't have. My previous iPhone 3/4S/5 has never done this and I see it as a simple fix if they were to really open it. I have fully purchased a new iPhone every year for the past 3 years and when I encounter a problem I'm lied to and told there is nothing I can do about it. I'll be scheduling another appointment soon in hopes I get a different employee that will actually help me.


What I want to know is, is there a fix to this?
When I take videos it captures the rattling noises ruining the video.

iPhone 5s, iOS 7

Posted on Sep 22, 2013 9:46 PM

Reply
484 replies

Jul 15, 2015 7:38 AM in response to BrandonD.

Hi all,


i got the problem fixed by myself following the most crazy recommendation in this threat. I don't remember on which of the 3x pages i found it, so I just wan't to say "Thank you!" for taking the time to post your solution.


I know it sounds wired and like a bad joke, but It honestly worked for me (my phone):

Take your phone, cover the area around the button with your mouth and blow air into the gaps around the power button. Like you would blow up a balloon.

After repeating that 2-3times the rattling is almost completely gone for me.

It seems to be a permanent fix. At first i assumed humidity would prevent the internal parts of making the sound and after a while it would come back, but after one day my phone is still rattle-free (finally!!!).


Hope this helps others as well.


Best

Ben

iPhone 5s Power Button Loose/Rattling Noise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.