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All replies
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Helpful answers
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Sep 25, 2013 3:41 PM in response to wambuimby mario49,Hello wambuim,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Best of luck,
Mario
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Nov 22, 2013 8:38 AM in response to mario49by simonvibert,★HelpfulHi I have exactly the same issue - I backed up this morning, did not use a password but when I came to restore this afternoon it is asking for a password! I am stuck without this restore... Please help!!!
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Dec 18, 2013 12:29 PM in response to wambuimby LikeMike90,★HelpfulSame problem, entered the correct password and it still tells me, wrong password. Marios response also didn't help because it's just completely offtopic.
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Dec 22, 2013 8:12 PM in response to LikeMike90by sharky3456,★HelpfulI fixed this problem. I never set my iphone backups to be encrypted. But after ios7 upgrade, iTunes kept prompting me for a password to restore my iphone backup (argggg!).
I tried my Apple ID password: No.
I tried my MacOS "user" password: No.
Tried my iphone's unlock passcode: No.
Then I found a video on youtube that gave me a big hint. Video is called "After Updating iPhone to iOS 7 How to Restore iTunes Backup Password".
This told me there is a SEPARATE "iTunes backup password" that iTunes must have prompted me to set a long time ago.
So I tried a bunch of passwords I have used in the past, and after about 5 tries, I typed the matching password and the restore started and completed.
The video claims there's a program to recover the "itunes backup pw", but I didn't need to go there (since I eventually got a match).
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Dec 31, 2013 5:12 AM in response to wambuimby Grace_Vienna,I am suffering from this nuisance as well uhuhuhuhuhhu....this is just a pain in the neck. Did try several passwords but did still showed that it is incorrect.
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Jan 14, 2014 1:49 PM in response to wambuimby WesWasHere,In my opinion, fromsouth gave the correct reference ...
http://support.apple.com/kb/TS5162
This article made me realize it could be any of several previous passwords; for me, it was my hard drive encryption password ... I would never thought of that one. Keep trying folks.
Someone remind me in two years to change the Encryption password before my final backup before loading my new iPhone 6S.
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Feb 1, 2014 7:00 AM in response to wambuimby mbaheidi,The password that worked for me was my password for Exchange. Weird.
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Feb 11, 2014 10:59 AM in response to sharky3456by abdelmegiud,thanks alot
i really treid alot to enter my i cloud password but it didnt worked and i've read your discussion and i entered some passwords until it woeked
abdelmegiud
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Apr 18, 2014 6:06 AM in response to wambuimby guidoschuurman,I am experiencing the same problem, but the strange thing is:
i have the password saved in my keychain (lion 10.8).
When i look up the password and copy it, it still says its the wrong password!!!!
help.
iphone4 ios7
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May 20, 2014 10:10 PM in response to wambuimby wirker,I did 2 things. 1. I read to sync the phone then restore. 2. Change your apple id (icloud) password to a new one.
I did number 2 first then 1 and my phone restored all my contacts.
Not sure what did it but I'm thinking syncing it first did.
I still didn't have contacts but about 2 hours later at work I checked it and they were there.
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Jul 12, 2014 3:02 PM in response to wambuimby Bryo_Awesome_Dude,Hey, I have exactly the same problem too. I tried a million different passwords, but none of them work! Help!
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Sep 20, 2014 7:22 PM in response to wambuimby Gil Frishman,Though I've suffered this same problem more than once - it has always been my WiFi password that works - which makes zero sense since my iPhone is directly attached to the Mac with the backup. Just the same - that works.
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Sep 27, 2014 9:53 PM in response to Gil Frishmanby mhdsaket,WiFi password was the correct answer for me too.
