Apple Event: May 7th at 7 am PT
I am attempting to restore my iPhone which was last backup this morning. When I enter my password, I get an error message stating that my password is incorrect. That can't possibly be right. In fact, I just entered my password to get access to Apple Support.
iPhone 4S, iOS 7
I just had the problem and I entered my 4-digit restrictions passcode and it is working
The Apple team needs to fix this as it is totally unclear which passowrd it is referring to - itunes pswd? device pswd? restrictions pswd? Please make the dialogue box in Itunes more clear !
Why it say that my apple ID password is incorrect?
I can't restore my iPhone to a new iPhone 7 because it wants my pass
This worked for me... as soon as I remembered my first password from iTunes, my backup started to download.
The original post is four years old, and concerns password encryption for iOS device backups, not device access passwords. 😕
tt2
Apologies, I'd missed the fine print the first time around. 😊 I see that there is a useful change in behaviour with iOS 11 and I've updated my user tip accordingly.Thanks. 🙂
tt2
Hello! I had the exact same problem. What worked for me was 0000, I've also read that 1234 has also worked. Hope this helps.
i cant back my new i phone from itunes as it says incorrect password please help
Same thing here. This is a bug and it evidently has been around for years.
I’m having same problem . I can’t even back up my last back up. So I have to install as a new phone . 😡😡😡😡
Hi, how did you end up going?
I’m thinking of taking my laptop and my phone into an apple store for assistance today as I have been having the same problem as everyone else.
Restoring Backup - Incorrect Password
