I am attempting to restore my iPhone which was last backup this morning. When I enter my password, I get an error message stating that my password is incorrect. That can't possibly be right. In fact, I just entered my password to get access to Apple Support.
iPhone 4S, iOS 7
I fixed this problem. I never set my iphone backups to be encrypted. But after ios7 upgrade, iTunes kept prompting me for a password to restore my iphone backup (argggg!).
I tried my Apple ID password: No.
I tried my MacOS "user" password: No.
Tried my iphone's unlock passcode: No.
Then I found a video on youtube that gave me a big hint. Video is called "After Updating iPhone to iOS 7 How to Restore iTunes Backup Password".
This told me there is a SEPARATE "iTunes backup password" that iTunes must have prompted me to set a long time ago.
So I tried a bunch of passwords I have used in the past, and after about 5 tries, I typed the matching password and the restore started and completed.
The video claims there's a program to recover the "itunes backup pw", but I didn't need to go there (since I eventually got a match).
It's really weird because i tried a password that I thought I never used at my iPad...
cheers
This was really helpful
what do you mean when you say encryption password? so not tech savvy. i have been locked out of my phone for so long.
Thanks, this helped me in getting my backup working.
Thanks. IT worked. i was surprised too. why they (Apple Inc.) linked the log-in password instead using the Apple ID password as it implies during the restore starting point.
I don't remember ever having to use an encryption password for backup, but after about 17 tries I was finally able to move forward.
OMG this worked. What the heck??!
dude you are legend!!!!
Thank you for the suggestion! This worked for me too!! 🙂
Hello! I had the exact same problem. What worked for me was 0000, I've also read that 1234 has also worked. Hope this helps.
i cant back my new i phone from itunes as it says incorrect password please help
Same thing here. This is a bug and it evidently has been around for years.
I’m having same problem . I can’t even back up my last back up. So I have to install as a new phone . 😡😡😡😡
Thank you!
was driving me nuts
Hi, how did you end up going?
I’m thinking of taking my laptop and my phone into an apple store for assistance today as I have been having the same problem as everyone else.
Restoring Backup - Incorrect Password
