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iphone 5s bubble level can not be calibrated

Got the iPhone 5s and testing the new bubble level but it is off by 3-4 degrees.


On a flat surface if you stand the phone up right with the bottom of the phone on the surface, I get a perfect 0 degree with green, but if you stand it on the right side of the phone (other side of the volume button) I get 3-4 degree off. Shouldn't I get the same results unless the gyroscope sensor is off? The compass calibration doesn't seem to correct the problem.

iPhone 5s, iOS 7

Posted on Sep 23, 2013 10:07 AM

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105 replies

Oct 23, 2013 9:19 PM in response to davisnc

The lowest value I see is 1. I actually see 2 on the left side and bottom. If I use a third party app that shows decimal places I can actually see that the left side is 2.4 degrees off, while the other sides are between 1.2 and 1.8 degrees off. The only side that's less than 1 is the back and that's 0.8 degrees.


My values were never symetrical to begin with so I don't think Apple took that into account. I'm pretty sure they could still fix my phone if they wanted to, but I doubt they'll do it again since every blog I've read has said the problem has been "fixed".


I tried calling Apple and the person didn't seem to even know there was a new iOS update or that it was supposed to fix this problem. He just told me to do the 90 minute DND thing and if that didn't work to do a restore. Since I had time to kill, I tried the 90 minute DND which of course didn't work. I'm not going to bother with the restore, so I just made a genius bar appointment. I'll just get the phone swapped before the refurb models come out.

Oct 24, 2013 2:27 PM in response to pakum

Updated to iOS 7.0.3 and now my iPhone 5S reads 1º off for surface, 1º off for horizontal, and 0º off on vertical (spot on). This is a definite improvement. I am fairly confident of these results as I used equipment from my physics lab.

Do I wish all three were 0º? Yes. Granted, it's a phone. But, 1º off on level over the length of an 8 feet 2x4 means one end is about 1.7 inches higher than the other. So, no home building with my iPhone…or leveling a moderate size picture. :-)

Using iHandy Carpenter or Clinometer, the iPhone is spot on. This leads me to believe that the calibration method used is all important. Both iHandy Carpenter and Clinometer rely on known perfectly horizontal and vertical surfaces to calibrate. This is not totally convenient, but it allows for spot on calibration. The native level app uses the "rotate the ball" method. This is clearly more convenient, but not as reliable. I understand Apple's aversion to using a calibration method like that used for iHandy and Clinometer. Those are not "It just Works" methodologies. You have to find, or create, a perfectly horizontal and vertical surface. But, it would be nice to have the option to use an OS wide calibration method like those two apps for those who desire greater accuracy.

Or…as a compromise, Apple could use a calibration method employed by many digital levels. This involves calibrating by taking readings of horizontal and vertical with the instrument in two orientations-180º different from each other. This removes the need for a perfectly horizontal and vertical surface.

Oct 24, 2013 3:16 PM in response to Mr. Luigi

I wonder if it is still an inadequate calibration procedure.


Two things give me this impression. One, third party apps that have their own calibration appear to work well after undergoing their calibration, e.g. iHandy Level.


The second is the amount of initial error. I know my 5S started out at 2 degrees off for both horizontal and vertical and 1 degree when flat on its back. After 7.0.3 it is perfect. Perhaps those that are still having problems had high initial errors prior to 7.0.3 and they aren't being fully accounted for by Apple's simple calibration procedure.

Oct 24, 2013 6:14 PM in response to Mr. Luigi

I have some errors in my last post. 😢


1. Clinometer DOES provide a 2-step calibration process in addition to its 1-step calibration method. The directions for the 2-step calibration method are not clearly written, but I should talk!


2. The "Rotate the Ball Around the Clrcle" procedure is for calibrating the compass. It does not help in calibrating the level.


Sorry. I'm obviously having a bad day.


With regrets, Mr. Luigi


(iHandy Carpenter does NOT provide 2-step calibration. 1 right. 2 wrong. I still Fail.)

Apr 22, 2014 3:41 AM in response to Mr. Luigi

My level has started to have an 40º error!

As it doesn't seem possible to calibrate when we want (we have to wait that the app wants to be calibrated), I've tryed to do circles and 8's but didn't fixed this discrepancy.

Shaked a little bit harder and it fixed it!

I hope this is not already broken and with bad contact problem; this phone just has 2 weeks!

iphone 5s bubble level can not be calibrated

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