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Upgraded to iOS 7 and have experinced an issue with one of our users. In all of the contacts, no addresses are listed. Funny thing is we can search by any part of the address string (zip code, street name, city, etc.) and contact shows up. But when we open the contact no address is listed.
Hardware: iPhone 5
Software: iOS 7
Contacts are from Exchange 2008
Anyone experience this yet?
iMac, OS X Mountain Lion (10.8.4)
Yes, but my contacts are from Mac contacts. Same issue though, since upgrading to iOS7 on my iPhone 5.
Fixed it by resyncing. I just turned off contacts (when asked if I wanted to delete from iPhone say yes) then turned them back on again. All addresses returned. Note that this problem is only with upgrades. I reccommend backing up iPhone, blowing it away, then doing a full restore when upgrading to iOS 7.
Thank you! Did as you suggested and it fixed it.
I have the same issue. Unfortunately, turning contacts ooff and back on did nothing. I backed up the phone and restored it, and this did not help either. Do I have to set it up as a new iphone to get this resolved?
I have the same issue with one of our users. Contacts visible in Outlook 2010, snyc'd through Exchange Sync to iPhone and iPad, both upgraded to IOS 7, but some, not all, addresses arn't visible in the contacts on the iPad. I've removed the contacts and re-added but they are appearing the same.
I've asked the user to apply the IOS 7.0.2 patch, and if that doesn't improve anything then we'll remove and re-add the Exchange sync to see if that resolves it.
Ric
Yeah version 7 is becoming a real pain. I am the Apple Enterprise admin here at our company and have asked users not to upgrade until we work out some of these issues. We have over a thousand iOS devices. I do recommend removing the Exchange account from the devices and adding it back. As a last resort I have had to put some device in DFU mode, resdtore, then and set it up as a new device. Sometimes restoring from backup reintroduces the same problems.
Another issue is the iMessage failures. Apple has acknowleged this issue and is working on a fix. In the interim if your messaging is not working, turn it off (Settings >Messages>iMessage), restart your iPhone or iPad, then turn iMessage back on. That fixed it for me.
I'll keep posting fixes I discover.
Jimga99
I have the same issue but my backup is from Outlook desktop, syncing from iTunes. Some of my contact snailmail addresses show and others don't. I would like to try the suggest to turn contacts off and back on but how do you turn them off and on? Also, how would I delete from phone so I can try a one-way sync? Thanks
How do you turn off contacts? I would like to try this. thank you
To turn off contacts, go to Settings > Mail, Contacts, Calendars then select the mail account and turn of Contacts. Restart your iPhone and then turn Contacts back on. You can go one step further and delete the email account then re-add it again after a restart.
I also frequently perform a complete restore when an iPhone is particularly troublesome. Remember, this process completely erases your iPhone and returns it to factory default. Make sure your apps, music, pictures, etc. are synced to your computer.
1. Turn your iPhone off.
2. Connect one end of the USB cable to your computer (do not connect the other end to your iPhone yet.)
3. While holding down the home button, connect the other end of the USB cable to your iPhone.
4. Continue to hold down the home button while your iPhone starts up.
5. Eventually you will see the iTunes logo. Your iPhone is now in recovery mode.
6. Open iTunes and click on Restore iPhone.
7. After restoring, set up as new iPhone
8. Setup your mail. Sync music, apps, pictures etc.
Thank you for these instructions. When I choose the mail account in Settings, it only lists 'Mail' and 'Notes' - not contacts. Perhaps I should delete the account, add it again, and restart?
I am syncing from Outlook on my desktop, not an Exchange Server. I didn't have this issue until the iOS7 update.
I appreciate your help.
Enabled contact sharing with icloaud and address issue was resolved. Did not find any other solution that worked for me.
I'm having similar issue. I sync contacts through outlook 2013 via itunes. The address is in the contact, it just doesn't appear. I can actually search for a part of the address, and the iphone will find the correct entry, just not display it. I found a quick work-around. edit the contact, and add another address. just a single character to the 'other' address entry. then save. you should then see 2 addresses. However, if your original entry is 'home' and you edit 'home', I'm not sure if it will wipe it out or not - so proceed with caution.
Still having this issue. It's really not a viable "fix" to add an address to each contact, so I hope Apple is getting the message that this is broken. Anyone else found a workable solution yet?
I am having this same issue. Everything was fine until I upgraded the iPhone 4 to the new iOS7. I have tried all of the above and nothing fixes the problem, Addresses (on a random basis) do not appear. Some contact addresses appear on the phone, some do not. I can not determine a pattern for those addresses that appear and those that don't. All appear in Outlook.
Hardware: iPhone 4
Software: iOS7
Contacts from Exchange-Outlook
Any fixes from Apple??
NO addresses yet???
Has anyone found a answer to fix the missing addresses?
Is Apple working on a fix
Dont want to have to edit each contact.
Addresses not showing in contacts
