Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Addresses not showing in contacts

Upgraded to iOS 7 and have experinced an issue with one of our users. In all of the contacts, no addresses are listed. Funny thing is we can search by any part of the address string (zip code, street name, city, etc.) and contact shows up. But when we open the contact no address is listed.


Hardware: iPhone 5

Software: iOS 7

Contacts are from Exchange 2008


Anyone experience this yet?

iMac, OS X Mountain Lion (10.8.4)

Posted on Sep 23, 2013 10:58 AM

Reply
34 replies

Jan 2, 2014 3:24 PM in response to iSolutions, LLC

A little more playing makes me think that it is not a sync problem.


If I put iPhone into airplane mode and do the "delete United Kingdom" trick, the home address magically appears, so it seems all the record info does sync to the phone but is just not displayed if there is an address field that only includes the country.


So seems like an iPhone contacts application bug!!!


OK Apple, how many more clues do you need? Would be good to see a fix soon please.

Apr 7, 2014 10:49 AM in response to Shrub1

OK, so I had all the same problems as above and found a solution I haven't seen on here. I went to Settings>Mail, Contacts, Calendars and scrolled down to Contacts. Just below Contacts and above Calendars there is an option to "Import SIM Contacts." When I selected this, my Exchange account was one of two options (the other was Facebook?). I clicked on this and in <1 second all my addresses, work, home and "other", showed up in Contacts! I've searched all the contacts I was having problems with, and it looks to be universal! Give it a shot!

Jul 12, 2014 1:41 PM in response to Bruce Gondry

Same problem- some home addresses show with Macbook air but not with iPhone or iPad. Where addresses are missing, Work address field shows country even though there is no work address. If I edit/reenter the country in the work address, the home address appears and the work address disappears. I have to do this for each home address that is missing, not ideal but better than nothing. Hope this helps.

Addresses not showing in contacts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.