Since upgrading to iOS7 many Outlook contacts addresses do no sync to my iPhone 4S.
Since upgrading to iOS7, many Outlook contact addresses will not sync to my iPhone 4S.
iPhone 4S, iOS 6
Since upgrading to iOS7, many Outlook contact addresses will not sync to my iPhone 4S.
iPhone 4S, iOS 6
Yes, Momek, just to be clear, the only way I was able to resolve the problem was by switching to iCloud.
Here is what I did:
1) I have always synched my Mac contacts with the contacts on my iPhone and iPad using the iTunes wired sync. And it always worked fine.
2) Afer upgrading to iOS7, I discovered that the address field was blank for most of my contacts (although interestingly, I could search on the address and it sent me to a contact, but the address field was still blank when I viewed the contact record).
2) I set up iCloud on my Mac and my iPhone to sync my contacts that way. It STILL was missing the addresses on my phone.
3) I then deleted iCloud on my phone and had no contacts on the phone. Then I re-connected iCloud on the phone and the contacts came back, this time WITH the address fields filled in.
4) I disconnected iCloud and went back to iTunes wired sync and the address fields are still hanging in there, that is to say I have the addresses filled in properly on my phone.
Hope that helps.
I have exactly the same set of problems as tsaainta. Clearly a bug on iOS 7. Hopefully, Apple will address it in future update but my experience with Apple suggests not to count on it.
What worked for me was to look for any other addresses that had the Region/Country populated but all the other address fields were blank. For some reason, iOS 7 doesn't like incomplete addresses and will not load the other addresses even if the information is complete. Hope that helps someone until there is a fix from Apple.
Hello,
I have the same problem since I upgraded my iPhone4S to iOS7 : for a small amount of my contacts, the adress doesn't appear anymore on my phone files of contacts.
I have been synchronizing my iPhone whit MS Otlook 2007 (my PC runs under Windows 7 x64) for months whitout any problem and this bizarre phenomenon appeared only after the upgrade to iOS7. I have spent hours in various attempts (deleting all the contact files on my iPhone and then resynchronizing with Outlook, converting the pst file on my computer to Unicode format, checking the software components associated to Outlook, desinstalling and reinstalling iTunes and associated softwares etc) until I discovered the following thing :
in a contact where the adress doesn't appear on the iPhone, add a new adress "xxx" under the "modify" procedure, validate and then the missing adress will re-appear ! Isn't it magic ? Thank you very much, Apple, for such a tricky bug
Pierre
I also have the same problem. Clearly, the root cause is an IOS7 defect.
As others have reported, I have successfully synced mutliple devices with MS Outlook 2010 for years. Only after upgradiing my iPhone 5 to IOS7 did the problem of missing addresses start. Addresses still sync correctly with my older iPad that is still running IOS5.
Same problem on my wife's iPhone 5.
I am not willing to go to the many steps to attempt a repair, as described here. I'll wait for fix in a future release.
(I do not use iCloud)
Well for those that have posted, talking about it here and stating it is a bug in iOS 7 and then saying they wish Apple would fix it and waiting for another update need to let Apple know about it. The only way to do that is to go to www.apple.com/feedback and click on the appropriate link. Posting here does not get it to Apple, just to those of us that volunteer to post possible fixes here on the forum.
I too found that the addresses on my iPhone5 (syncing with Outlook 2010) only had the country field filled in, but I have found success with Pierre's solution (thank you!). To elaborate on his explanation, here's what worked:
1. On the phone, open the contact which is missing the full address. Click edit. Type any character into any of the empty address fields. Click done.
2. You will now see 2 addresses on your contact - one with your single character and a country field, the other the full address that was missing.
3. Click edit again, delete the single-character address and click done again.
This has worked for me and the full addresses have stayed on my phone even after syncing. It's a pain to edit every contact (twice), but seems easier to me than resetting my entire phone or uploading contacts to iCloud.
And thanks, Chris, for your good point about sending this feedback to Apple rather than simply talking/wishing/hoping/waiting on this forum that is not moderated by Apple.
Thanks Chris. I have taken your advice. Didn't know about the feedback site. I hope you're not as irked by this as the tone of your last post.
I had a very similar situation happen with both contacts and calendar entries. I had to reset my outlook in my computer by going to file>manage add ins> accept icloud.
I didn't have this problem before the new update.
I have experienced the same problem of having some addresses sync and others not since migrating my iPhone to iOS 7. For grins I went into Outlook and exported my entire address book into Excel. I noticed that all the contacts that were failing to sync properly were ones that had a partial work address where in almost every case the only filled field was the country field (populated as 'United States of America'). I wrote a simple rule to delete the field if the street/city/state fields were blank. I re-imported the corrected spreadsheet and everything is fine now.
I gather that the iOS 7contacts app does not like incomplete addresses.
I'm having the same problem. Got the iPhone 5 and after the upgrade to iOS7 my phone decided to skip some addresses. Some did sync and others didn't for no apparent reason. Just comes up with gb and when you click on that, it takes you to google map somewhere up north...Very annoying.
I experienced this too ... at the post office!!
I am using an iPhone 4 and have been syncing via iTunes with Outlook 2007 for 3 years.
Since iOS7 (5 days ago) the addresses are gone on the iPhone (except (in several cases I have checked) for the Country!).
I wish I had never "upgraded" iOS7 ... it is a visual disaster and now it has stuffed my iPhone contacts.
Just had the same problem - whilst at the Post Office - couldn't find an address to post a letter. Nightmare!
Same problem here with my wife's iPhone 4S and Ipad mini (but not my iPhone 5) all of which are on iOS7, sync'ed to Exchange 2013 (via Office365). I've noticed that it appears to be an issue when both a Business Address and a Home Address are populated, and the Business Address just has "United States of America" in it. When I go to the Outlook Web App and remove the USA then the Home Address sync's in just a few seconds.
Very strange...but clearly a defect between iOS7 and ActiveSync.
I have the same issue with my 4s and Outlook 2010...it used to work perfectly before I had to do the update to iTunes 11.1.11 and iOS7...now I am missing many address for my contacts, replacing it in some cases with a "gr" for Great Britain...a real problem, since I have many contacts. If I copy and past the address for an affected contact and save it again in Outlook, it works and syncs to the phone again, but I cannot do that for ALL my contacts.
Since upgrading to iOS7 many Outlook contacts addresses do no sync to my iPhone 4S.