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How come I can't email my photos from my camera roll on iphone? It does allow me to send via text

How come I can't email photos from my camera roll on my iphone? I can send photos via text

iPhone 4S, iOS 7

Posted on Sep 23, 2013 6:42 PM

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Posted on Mar 8, 2017 3:42 PM

This was actually the most useful answer.


To anyone having this issue: Make sure only ONE mail is turned on. For my case, I had a yahoo and Gmail account's "Mail" turned on both at once - it automatically turns them on if you ever create both. Simply only have one account with mail turned on.


My assumption is that once one has both turned on, it doesn't know which account to send mail from, or it tries to send from both at once and seizes up.

62 replies

Oct 12, 2013 3:50 PM in response to ckuan

I have exactly the same problem. I deleted my account, turned off the phone, signed back in and re-created my account. I tried to email a photo, and I get that cool sound it makes when it sends, but nothing showed up in my inbox. When I checked the outbox on my phone, there's my email with a red ! next to it. Now what??

Nov 7, 2013 2:25 AM in response to aremaitch

Is your GMail account working?


Have you done the 4 Rs basic troubleshooting steps?

Restart:

1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.

2. Press and hold the Sleep/Wake button until the Apple logo appears.


Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data


Restore from backup

Restore as new

http://support.apple.com/kb/HT1414

Nov 24, 2013 7:10 AM in response to gerardandmary

I had this problem too. I would take a photo with the default Apple iPhone 5s iOS7 app, try to send it to myself (and others) from the Photo app by email, and I'd hear the Sent whoosh, but I woud never get the email, nor would any other recipients.


I reset the network settings, did a soft reset, the whole routine. Finally, I got Apple Support to call me. The tech guy had me delete my Gmail app, then do the soft reset, then turn the phone off and leave it off for about 2 minutes. I then reinstalled the Gmail app, set it up again, and now I'm able to send photos again from within the Photos app.


We'll see if the good news persists.

Dec 19, 2013 6:56 AM in response to gerardandmary

I might actually, for once, have an answer here. All of the above helped me work through EXACTLY the same problem the OP had - it asked me to set up a new Google account, then told me that it was already there. . .


I do NOT use Mail - EVER - and had turned it off in my settings at some point over the past few months. I suspect there may be others like me who use the gMail app rather than Mail.


So just by chance I happened to be in Settings/ Mail, Contacts etc/ Gmail and noticed Mail was turned off. I turned it back on and went back to the photo I was trying to email and it sent first time without having to even turn the phone off and on again.


😀


I REALLY hope this helps someone - I have never been able to offer an answer before.

Mar 15, 2014 8:52 PM in response to gerardandmary

I had the same problem. My only options were message, twitter, and Facebook. What I did was I copied the pictures that I wanted to send, went to mail, pasted the pictures into an email and sent it. What I did not expect to find was that mail is now an option for me when I choose "next" after selecting several pictures. It seemed to take care of the problem.

Apr 22, 2014 3:01 PM in response to gerardandmary

What I (and maybe a lot of other people) didn't know was that Apple, in there infinite wisdom, drops the Mail icon from your share menu when the selected pics exceed the servers email size limit. No explanation, no option to control, the Mail icond just disappears, leaving me (and everyone else) to wonder why? What happened? What is wrong with my iPhone? Apple, thank you for the frustration of wondering why and trying to figure this out. Please, next time just let me adjust the pic size when I get to Mail like I can when I copy and paste into an email.

Aug 17, 2014 7:01 PM in response to Ezzyme

I have read all the help on here but I have the problem of when I select the photo ico then the VIDEO that I want to send I then click the little blue icon at the bottom left hand corner but I DON'T get the "next" button at the top right hand of the screen like everyone else seems to have, and I can't send videos, it tells me its compressing the video and then when I pick a e-mail address to send it to ie G-Mail and Yahoo it make the that sound like it went through but I never get the video?

Help???

How come I can't email my photos from my camera roll on iphone? It does allow me to send via text

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