my ipad is disabled, how do i enable it with a new password?

Hi um my I pad mini has been disabled and I connect it to the iTunes's and says do u want to allow access info then says if u don't allow access u will not be able to manage sync your I pad with this computer and I pressed continue and it says to allow access please respond on ur I pad and I can't cos it's disabled

iOS: Device disabled after entering wrong passcode

http://support.apple.com/kb/ht1212

How can I unlock my iPad if I forgot the passcode?

http://tinyurl.com/7ndy8tb

How to Reset a Forgotten Password for an iOS Device

http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device

Using iPhone/iPad Recovery Mode

http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm

Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.

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‘iPad is disabled’ fix without resetting using iTunes

Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.

I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).

Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:

1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.

2. Open iTunes with the iPad disconnected.

3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.

4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).

5. Click ‘Setup as new iPad’ and then click restore.

6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.

7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.

8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.

If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.

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Try it and good luck. You have nothing more to lose if it doesn't work for you.

 Cheers, Tom 😉

Hi my 84 yr old mum has disabled her iPad. It telling us to connect to iTunes. I. Her daughter. Tried that several time s but to no advantage what can I do now

Follow these instructions : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Tom!

I never get to step 5. I get to the "iPad Recovery Mode"

When I press "Restore iPad.." I get the screen that says:

I press on restore and update and as soon as I press "Next" on the following page I also agree to the software update info. Next, once the backup and restorating whichever goes first comes up I press the little 'x' next to it.

I never get anything that says "setup as new iPad" or any other steps after that. I need help because I have finals in about a week and a half and I can't loose anything from notability.

Please help!

Hi, Texas Mac man, my husband has forgotten his passcode and now disabled it! Grrrr very upset as it has photos and videos of children in Florida, I can do what you have posted but the unfortunate thing is I no longer have the PC that I used to have with I tunes on, I sold it and just use my I pads, will it still work if I downloaded iTunes on another PC? Please help, thanks luckylena09.

My iPad hasn't been out of my site all day and nor have I entered my passcode incorrectly at all but this evening when I went to use it is displaying "iPad Disabled - connect to iTunes." When I connect to iTunes (from my windows 7 pc which is the computer I have always used to sync to iTunes) I'm asked "Do you want to allow thisc computer to access information on Geri's iPad? If you don't allow access you will not be able to manage or sync your iPad with this computer." Then when I click 'continue' I get this message "To allow access please respond on your iPad." Well...I can't, because it's disabled!!

If I click on stop, my device does not show up in iTunes devices and therefore I cannot choose to set up a new iPad or any other option. There is a support document that talks about restoring the device by turning off the iPad, opening iTunes then holding the home key down while plugging in the USB connector until the device turns on and the iTunes icon appears on the screen. I'm then asked if I want to restore the device and I said yes but didn't see how to x out of the restore mode (maybe I didn't wait long enough?) so I panicked and clicked on Done and closed iTunes. No damage done but iPad is still disabled!!

Any suggestions on how to proceed? I really unhappy because I did nothing to cause this problem in the first place. I would really appreciate your advice please.

If it's on the activation lock screen then type in the id and password of the account that was being using in Settings > iCloud on the iPad. If you can't remember your id : If you forgot your Apple ID - Apple Support ; if you can't remember the account's password : http://iforgot.apple.com

If you can't find or remember your id, and if you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Difficult to say with no information. What happened when you connected it to a computer's iTunes ? Did it recognise it ? Did you get any error messages ? If it prompted you to allow access on the iPad did you try recovery mode ?

Device not recognised in iTunes : If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Disabled device (includes recovery mode instructions) : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

But isn't this a security flow? If my Ipad is locked because someone else tried to gain entry, you mean he can do the procedure you mentioned and it will unlock my iPad?

Texas Mac Man....you are a life saver! I thought I was being smart by adding a password to my ipad so my 3 & 4 year old boys couldn't access the ipad whenever they wanted. HA! Was I ever wrong to do that! Thanks to you, my ipad is back to normal.

Forever in your debt!

jalox5

When I plug the ipad in I get the message stating te ipad is locked with a passcode and won't let me go any further. If I turn off the ipad, hold the home button, plug in to computer, then bring up the option to restore can I start the process and then "x" out as you describe from that point?

Tom;

I follow your instruction but mine do NOT give me the option # 5, Click "Setup as new iPad" and then click restore.

I have an iPad 2, it gave the options to restore or update.

Any other suggestion.

Thank you.

Texas Mac Man - you rock! You just saved me. I had the same problem with the bluetooth keyboard. All the options were not going to work for me. I had an iCloud back up an never synced with iTunes. Thank you a thousand times over for your post!