ios 7 proximity sensor not working

Same problem here. My husband and I both have 5's and it started after ios 7 was installed. Very annoying!!

"Face dialing" iPhone 5 ios 7.02. Reseted all settings working fine one week ago.

Just rebooted both phones x2 and that appears to have solved the problem for now.

Jkuratomi, what are some examples of settings that were lost by doing a Reset All Settings under the Settings > General > Reset menu?

Same problem here. Never had an issue like this with iOS 6.

Since update to iOS 7.0, later 7.02 problems with the sensor in most of the calls.

Waiting for a fix from Apple.

Just adding my two cents - I have two iPhone 4S 64 GB phones that were updated to iOS 7. Just noticed the proximity sensor doesn't work on either phone. It worked PERFECTLY in iOS 6 on both phones.

As a temp fix, I turned off Siri, made a call, and the screen turned off like it should normally do. I re-enabled Siri, made another call, and the screen still turned off like it should normally do. Not sure how long this will last as a fix, but it definetly worked for me for the time being.

Just adding this post here so it bumps the thread and hope Apple has a fix soon.

I have a belt clip/holster case that doesn't cover the face of the phone at all. It is basically a hard plastic bumper case. The other phone has a simple bumper case that also doesn't cover the face of the phone at all.

The proximity sensor is also free of dust and crud on both phones.

Message was edited by: slipviper added case info

For everyone who says they did certain things such as resetting settings, resetting phone, turning certain features on and off - are you trying it with incoming calls? I've found that the sensor problem only happens with incoming and not outgoing calls.

Just adding my 2 cents to this issue.

iPhone 5S / iOS7.02

Also having issues when recieving calls, having my face/cheek/ear push buttons, and its getting very annoying. I have searched and tried all suggestions listed in this post, with no luck.

I do seem to agree with SenorDD in terms of it happening mostly with incoming calls, yet I have notcied it a few times with outgoing as well.

Apple needs to fix this, I believe this product is an iPHONE!!!! and its the phone part that really needs to work. I love iOS 7 but it drive me crazy when they take features that worked fine in previous versions and F with them.

Come On Apple.. This one should have never got past all the Beta Releases, not to mention that the whole (Compass / Level - Gryoscope) issue also needs to be corrected ASAP.. I will never use the level or compass app, but when it starts affecting games, maps, etc that is a major issue..

Not To much, location, international, keyboard, privacy settings. Not big deal, pays the price To solve the issue

Both incoming and outgoing calls working fine by reseting all settings.

Same here. Problem was fixed b resetting all settings.

NO JOY here, and I have tried every single suggested fix on this thread. NO JOY.

Come on Apple!

I tested this with OUTGOING calls. I noticed it wasn't working on outgoing calls this morning, and then I turned Siri off, made an outgoing call, it seemed to work, and then turned Siri back on again.

I didn't test with incoming calls.

I have an iPhone 5 with iOS 7.0.2. I have noticed the proximity sensor issue on a daily basis. I can confirm that reseting my phone fixes the problem, but only temporarily. This issue continues to resurface and come back. Comepletely resetting your phone's settings to try and solve this issue is a joke.

This problem is very obvious it is a software issue in iOS 7. The iPhone is nothing but a generic hardware platform that is a success or failure based on the software running on it. iOS 6 was a success. iOS 7 is starting as a failure. This is Apple's issue to fix and none of us can do anything about it regardless of how many times we reset our phones.

Ditto. I seem to only have the problem with incoming calls. The only "fix" that's worked for me is to hold the phone at a slight angle away from my face, so I don't touch the screen. I'm sure it's doing wonders for sound quality on the receiving end! By the way, if you haven't done it already, may I suggest that you take a couple of minutes to fill out a "feedback" form with Apple. I would imagine that they will read those before these forum discussions, simply based on the volume.

http://www.apple.com/feedback/iphone.html