iPhone 5 does not ring for incoming calls post iOS 7 update.

This problem is not limited to Otter Box cases. After reading this thread I discovered my $100 LifeProof case was turning on the Silent button above the volume buttons. Took several tries -- with the phone on -- to get it in the case without the Silent switch getting moved! Kind of a crappy location for such an easily changed switch.

that's common knowledge...that I forgot. I've been wondering why for weeks my phone's been silent, forgetting i started using that switch a few weeks ago (since in do not disturb mode there's no alarms, and changing all the settings is a pain)

Iphone 5 doesn't Ring? Slide your Control Panel up from the bottom of your screen. Turn the stupid white highlighted Moon off. I had this problem for weeks and missed many calls. Dumb option. Make it stop.

Hi there,

I also had s problem with my iPhone 5s not ringing, it was going straight to voicemai, I was told to ring 1210 which disables voicemail, then after 10 minutes re- enable voicemail by ringing 1211, it has worked for me so far !!!

My problem was that I thought Do Not Disturb was turning itself on automatically. And, indeed it was! Settings>Do Not Disturb> revealed that Do Not Disturb was scheduled to turn on from 8 a.m. to 11:59 p.m. I don't know how that got activated, but I simply turned it off all is well.

Thanks, Ryan. I have one of those wonderful protective cases too but it has recently locked my "silence" switch on the top left of my phone to the "silence" position. When I took the case off and checked, sure enough the switch had moved even though I was getting the message that the ringer was on. When I put the case back on, I had to adjust it a couple of times because the case wanted to put the switch in the silence position.

IT worked for me as well. Tried all other options before seeing this link was little apprehensive. Since all the options didn't worked I saw your response to digger and thought to give it try. Followed the instructions and voila it worked. Thanks a ton to this community and both of you

I suggest that everyone does Option 2 as suggested here - via the Accessibility feature. This constantly resets itself to MUTE when you update the IOS which is extremely irritating.

I don't understand why Apple do not have the standard setting that the phone ALWAYS rings/vibrates when there is a call no matter whether you have the lock on or off. Ridiculous.

Apologies, I realise that it was a lot earlier in the thread! Digger07 explained :

Option 2

going to settings-general-accessibillity-scroll to assistive touch and turn it on.

Then you have a white circle on black square icon -tap- tap on device (icon of iphone) - tap on Mute/Unmute- Try and see if that solved the ringer problem.

If it has, go back and turn assistive touch off- that might also solve the problem.

Sorry about that!

So it has been approximately two days that my phone would not ring on incoming calls. I tried everything from calling and going into a Sprint store and having them do a thorough reboot and updating profile and softwares, subscriber agreement... you name it, they did it! They told me over the phone that it was something with my account and I would have to wait two to three days for them to do an investigation on what may be causing the problem. I was frustrated and decided to see if there was anyone out there with issues as mine. I happen to stumble across this thread and it made my day...TURNING ON THE ASSISTIVE TOUCH WORKS! I don't know why or how, BUT IT DOES! I even try turning the assistive touch to see if it would stop working again but to my surprise it still works.

Thanks to all those who decided to share with us all the different options, Thanks again.

This is not old news to me at all 😁.

Thank you so much. I just couldn't figure out why my phone rang when I rang my phone from my land line but it did not ring when a stranger called me. It was driving me mad. Really grateful for your post.

You've obviously never been in a business meeting. When you realize you didn't silence your phone before the meeting and it's suddenly interrupting what the CEO is trying to say, I'd prefer a switch I can quickly flip than trying to navigate through some menus to shut it up.

Thank you! This fixed my problem.

I missed a number of important calls over the last few weeks because of this. I don't recall ever turning on "Do not Disturb" mode, and wonder whether it might have been turned on by an iOS update?

Tom

Yes. FWIW, I've never purposefully turned on "Do not disturb" mode. I suspect what happened is that I turned it on accidentally when trying to turn on the orientation lock, which I use often. Now I know to be careful.

Simonron:

These instructions have finally got my phone to work! thank you, thank you!

I had two problems: set to Favorites instead of All and the bell icon. However you should say ' turn off assistive touch once more' not ' turn off accessibility once more'.