Unknown email appears on iCloud restore (ios 7, iPhone 5)

I had a similar problem also; I recently had to switch iphones after the battery died. It scared the crap out of me and thought that my account got hacked. I seriously hope a solution comes soon. It is stressing me out.

Have you ever downloaded a song from soundcloud / media fire / zippy share? The stranger could be the person that's uploaded this to a site like that which you may have downloaded from?

The only way that someone elses apple id could show up when restoring from iCloud is if you have some piece of data (in most cases music) that was downloaded or synced to your device. Or maybe even 1 of the previous devices that you may have had and you just restored the data that was on that device. Only the newer operating systems and software pick up on it. Which would explain how and why you may not remember syncing else where since it could've been years ago.

 S.S

I am totally confused,

I recently Upgraded from a early- 2010 MacBook Pro to a early 2014 iMac. Some music that I transfer from my iPhone is being transferred under my current Apple id, I have had it since I first became an apple user. The rest of the music I am trying to transfer is coming up with a completely random and unknown Apple id.

ALL OF THE MUSIC WAS PURCHASED THROUGH iTUNES and my iPhone has never been Jailbroken.

I tried to download the music from iCloud, but only 1/4 of my purchased music had been downloaded, the rest is missing.

😕

It has nothing to do with any type of Jailbreak. If you right click over 1 of the songs that's prompting you for the other Apple ID and select Get Info it will show you the Apple ID the song was purchased under. Also if you go to the iTunes Store and Select Purchased beneath Quick Links on the right you can view every song, movie, app etc that was purchased under your Apple ID.

Where I think every one is getting mixed up and confused is because years ago you could sync with whatever computer that had iTunes and share the music. But this is no longer the case. So if there are items on your device that were downloaded or synced you are going to be prompted for the Apple ID they were purchased or downloaded under to be able to share them

 S.S

Anyone is understand how to get rid with those unknown e-mails?

Deleting all songs under purchased tab not helps.

How can i find the "not my application"? No one of them is grayed.

iCloud cold not complete the restore and iPhone keeps asking me to login with not my Apple ID 😟

@6apcuk That means that there is some type of content normally music that was synced to your device and was included in the iCloud back up. All you need to do is select to skip this step and it will restore everything attached to your account and not whatever is attached to the account you do not recognize

Yep, did it two days ago, and I still see on the lock screen "restoring from iCloud backup" and every time my iPhone starting up I need to skip these emails again.

Any other suggestions?

You should probably erase all content from the settings and restart the process. After initially telling the device to skip them it should be fine

this is that I started from: erase all content upgrading to 8 and restore from iCloud. Is this not same that you suggesting me?

i think this content inside backup Im trying restoring from

Ps: after some digging found solution for Mac users to apply some script - not helps me, I'm with windows:

http://dougscripts.com/itunes/scripts/ss.php?sp=trackdownpurchases

I'm also having the same issue with mine (iPhone 6 with 8.1). I had it come up before, but I tried doing a fresh install so as not to have anything tied to it; figured that would have fixed it, but the problem remains. I looked through my music collection and there is on singular track in the purchased section that I didn't buy, but was included in a free to download SXSW artist collection albums, it seems as though iTunes match picked it up and included it in my library. The odd thing is that I"ve never actually used iTunes match, so I'm not sure why that has happened.

This whole issue seems to throw off my restore process, it gets most of the way and then starts stalling. It took multiple reboots and some fiddling to finally get it back up and running. This is incredibly frustrating. (Also pointing out I'm not a jail breaker, nor have I let friends use my phone).

i also have the same issue. Purchased my iPhone 4S new in July have awsts had iphone's and never had this issue before. i restored my phone only to be hit with the screen that says a email I've never seen. ( enter the password for x email address to restore and purchase content to iTune, iBook, and the App Store. i called Apple they instructions me to restore the phone. I've done that and now I think all my photos are lost. My phone constantly says download in them or still restoring from iCloud. Apple said they had never heard of an issue but suggested that I may have picked up data off a neighbors wifi network and that's whre the unknown email address has come from. But it stilldoesnt explain all my photos that seem like they are lost in cyber space now. I'm pretty upset about the photos and don't know what else to do.

So after reading another comment about this issue could be from a song in my iTunes that has another apple ID on it. Sure enough I searched as they said. By purchasing date and started slowing going down the list to check to see if my name and Apple ID where on all the songs. Unbelievablely enough I found a song in my computer that I purchased on my phone from iTunes and syncEd to my PC but SOME HOW had another persons name and another apple ID on it. If I could figure out how to upload the screen shot I would. I'm sure it would help a lot of people. i found this other ID after I restored my phone from my last iTunes back up weeks ago and somehow it also restored my photos I thought I few hours ago where gone forever. I have no idea how this happens but everything seems to be fine now

I'm getting the same thing after leaving my phone in a Cab on NYE. email is friarktu@hotmail.com

It sounds like I didn't lock my phone quick enough if someone's added content to it.

Or someone has managed to get into it. It was locked and had touch ID enabled so very concerning that there is a way around this to access the phone.