Getting the "cannot get mail, password is incorrect" message with my AOL account only.

I had the exact same issue with Hotmail. For me, the issue was that I had the 2 step verification security setting enabled on my hotmail account. Iphones and ipads won't work with this setting.

Go into Hotmail on your computer. Disable the 2 step verification process in your security profile.

Delete the mail account on your iphone. Re-add. Put in your correct password, and voila! It finally worked!

This page may help: https://support.google.com/accounts/answer/6009563?hl=en

Thank you so much for this information. I changed my aol password and my iphone kept saying it was incorrect. I followed the steps that you listed and it fixed it!!

SOLVED

Hi there,

I struggled with this issue too but it has a simple solution.

It is based on creating a two step verification code for the app you are going to use your mail through and generating a specific password for the app.

It is best explained in this video:

https://www.youtube.com/watch?v=YnUot4WtqaE&noredirect=1

As usual, results may vary. This worked for me:

Mail pulldown

Accounts

AOL

In this window DESELECT the "notes" option

et voila!

I think maybe the update default selected "notes" along with "mail" - who knows. Anyhow, it fixed mine.

I think i might have one possible option to fix this. I've had this problem pop up multiple different times, and I thought that changing the password on AOL would fix it. It seemed to work a few times, but this last time it wasn't working. I noticed in the Internet Accounts settings on OS X for the AOL account that the Notes box was checked. I unchecked Notes and it instantly accepted the password.

It seems that if the iCloud account settings are set up for things that the specific webmail account doesn't support, then it won't accept the password. It would be nice if it would just pop up and say, "AOL doesn't support Notes" or something along those lines rather than say the password is wrong.

So try de-selecting everything other than Mail under the "system preferences->Internet Accounts"and see what happens.

TThis worked for me! I was even on the phone with Apple and couldn't get to work. I finally logged onto my AOL account via Safari and realized the two step security code would prevent me from changing my password. When I turned it off ....IT WORKED INSTANTLY!

Worked for me too, not with AOL but BTYahoo. Same symptoms after changing p/w on desktop. It's the user name in the outgoing server - removing "@btinternet.com" seemed to be the answer. Thanks Kamikins 🙂

This didn't work.

When I had this happen I went into the "Host Name" menu in the email settings and reentered the password.

Of all the solutions i read, this was the only solution that worked for me perfectly!!! As soon as i did it, the emails sitting in my outbox sent immediately!

thank you kamikins!

Spot on!

It still causing me trouble. But just with one or two accounts.