Apple Event: May 7th at 7 am PT
iTunes on my Mac is updated to 11.1 (126). I have update the operating system on my iPhone 5 to iOS 7. When syncing the iphone with my PC since the iOS upgrade, it gets stuck on Waiting for Items to Copy (Step 7 of 7).
iPod (5th generation)
That happens to me sometimes. Try restarting the phone and the laptop, and it might take some time so leave it. thats what i did.
That happens to me sometimes. Try restarting the phone and the laptop, and it might take some time so leave it. thats what i did.
disconnect the iphone close itunes re open itunes and reconnect the iPhone.
Folks,
Thanks for the suggestions. I did turn off the phone and restart iTunes. I also closed all the apps on the iPhone (this was a tip I read when someone with a previous version of the operating system had the same problem). More importantly, instead of staring at the computer screen waiting for the sync to finish, I went outside and worked in the yard for 2 hours. When I came back, the sync was complete.
Yep. Same problem. I did 2 things on my Mac:
a) Reset sync history (Utilities/Terminal: /System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsyn c.pl full)
b) Verified and repaired disc permissions (Utilities/Disc Utilities)
Worked for me. Good luck
I have this problem, and often cannot stop it from iTunes but have to go to the settings wifi sync on the phone to stop it. Not only that, but sometimes then when I sync it will copy all my music back onto my phone, thousands of songs.
I reinstalled iTunes 11.1.1 and did a hard boot of the iPhone 5s to no avail. What kind of iPhones do those of you having the problem have? I have a 5s running 7.0.2.
nerdi, I will try your suggestions and report back. But in the permissions repair, if you show details, didn't you see the well known problem that it wants to make tons of files in iTunes.app directories??
nerdi, I tried your suggestion. iTunes came up showing 30G free space on the phone instead of the 13 that it really had. But then after a minute it went back to 13. But now it is doing the other hang - step 6, waiting for changes to be applied. This is my other hang that happens.
I have the exact same problem on my iPhone 4S. Restarting things hasn't helped me.
It worked for me eventually. Had the above problem, so I restarted iTunes and also the phone. I switched off the iCloud syncing option too so it was all manual and it worked a treat.
But not entirely satisfactory from Apple.
Like Maverick, it all seems more complicated than it needs to be!
Wish I could help.
But NOTHING but problems since IOS 7 updated on my iPod-5 and the updated iTunes 11.1.2 on my iMac. Restoring my iPod so many times now I'm dizzy. After restoring it, then putting the back-up back in, then syncing my 9800 songs (or even 200-songs) same result: STUCK ON: Waiting for items to copy.
I'll disconnect the iPod and it'll be fine UNTIL I want to update any more music - then the fun begins AGAIN. On my 60gb iPod-5 it will show 8.75+/- gb of memory availlable (which is correct for the amount of music/apps/etc on there as I've had this ipod for a year now). Then all of a sudden it will show 18.5 over the limit and the yellow "OTHER" will go to 28.5gb for absolutely no reason. Then it won't work again until, you guessed it, you restore it to factory settings and restore from back up all over again.
It's beyond frustrating, and Apple is no help. I've had Apple products for a decade and this is like I said, frustrating. PLUS you HAVE TO use iCloud now if you want your calendar or contacts on your iPod/iPhone ever again. I wish the Apple store was closer. I'd drive there with my iMac and my iPod and ask them to a simple sync for me. 😉
Yes, it is frustrating. I dont know about the other problems whereas concerning the 18.5 gb over the limit, I have had that a couple of times. To fix it I usually disable sync music to my iphone, then I sync (thus all music gets deleted), then I enable it again. Hope this helps in some way.
Same problem here. Updated an iPhone 4s (64 GB) to iOS 7.0.3. After the update I opted to remove a few apps and added some additional music. The sync went smoothly until I reached the final phase. I wound up waiting for roughly 90 minutes with the "waiting for items to copy" message (iTunes 11.1.2.32). In the end the sync finally finished. I noticed that the sync added links to all of the TV programs and films I have purchased through the iTunes store, although it only loaded physical copies of the specific files I wanted on the device. The rest show the iCloud download icon. I don't really want them there, and perhaps that was part of the reason for the lengthy sync time. I'm not sure if I can remove them, or, if I do, if it will cause future sync delays. I'm also uncertain if adding or removing music will cause a similar sync delay in the future. I'm curious, but not sufficiently so that I'm willing to spend another 90 minues waiting to find out.
Mine seems to work okay ONLY if I keep the songs down to a couple thousand. Anytime I go over 40gb of music, it does a great impersonation of a microsoft crash - and it's an iMac and iPod-5! At least I don't have to restore yet again. That gets old really fast. 😐
I was having the same problem with my iPhone 5. I opened iTunes and unchecked 'Automatically sync when iphone is connected' as well as 'Sync with this phone over WiFi' It seems to be working now! Im not sure if it will completely stop the syncing issues, but I've been able to manually sync my phone without any issues so far.
Piers Bracher wrote:
It worked for me eventually. Had the above problem, so I restarted iTunes and also the phone. I switched off the iCloud syncing option too so it was all manual and it worked a treat.
But not entirely satisfactory from Apple.
Like Maverick, it all seems more complicated than it needs to be!
Disable iCloud backup on your device and you'll be good to go. I did. Credits to Piers Bracher. 🙂
I sync to my computer not iCloud and I have the problem.
Waiting for items to copy stuck iOS 7
