After upgrading to IOS 7 back camera is not working only get a black screen, swithing to front camera it worlks once then freezes

Because they have no idea of what they're doing. It's like taking your phone to Verizon; the 1st thing they want to do is flash it to restore to factory settings.

Well wish me luck....

Well, good luck. But I erased and restored my iPad several times without any luck.

I got a refurbished ipad 3. Go warranty! So now it's fixed... It's the actual camera unit and the only way to get it fixed is to get a new one.... But be warned! It may delete books, movies, magazines, etc. (6-8 gigabytes got freed through these and other things, so look out!)

Mother in law auto updated to 7.1.1 on her iPad2, back camera no longer works, front camera freezes...

This is obviously a software / firmware update issue, apple needs to step up and push a patch, or replace out of warranty iPads (if the firmware can't be patched).

She went to the Genius Bar, who conducted a reset, then said that there was nothing more that they can do.

I've been an apply customer since the late 80's, never in my life have I seen such lack of regard for customers from this company.

Consider this customer (and my extended family) lost - Nice work, geniuses

I have the same problem on my iPhone. Apple sells very expensive problems... Too sad.

Did anyone try installing iOS 8 beta to see if it fixes the issue?

Funny you should ask! Yes, I just spent a couple of hours backing up and restoring and installing IOS 8 Beta. Guess what?

CAMERA IS STILL NOT WORKING.

It's a hardware issue. You have to go get a new iPad to fix it :(

That's what Apple conveniently says but it's too much of a co-incidence that everyone here had their camera working prior to upgrading to IOS 7.

I had the same problem after upgade to IOS7.1.1. Don't use the camera feature to often so did not realise had problem for sometime. Took my Ipad to nearest store, they did 2 resets back to factory spec, no good did not rectify problem. As my Ipad only 18 months old but purchased in USA so out of warrenty by 6 months advised to telephone Applecare by store technician. Gave them a call and explained the situation and they agreed to replace free of charge. Replacement working fine but have not done update to 7.1.1 yet. Thank you Apple.

Yep I held off for soooo long didn't want to upgrade but eventually I did 2 weeks ago, fixing one thing after another only to find this morning I have this problem with my Camera. Why oh why is this still happening so long after this upgrade has been released I am sooooooo angry. What number did you call?

Hi sharonfromqld really sorry to hear you have been affected by this upgrade. My ipad 4 was bought in USA November 2012 so not covered under EU regulations, out of warrenty by 6 months. Technician at Apple store in Glasgow advised I should call Applecare "they may be able to help". He gave me the number to call. Tel. 0800 048 0408. Hope this helps and best of luck with Apple. magpie121

I had the same issue but managed to solve it by opening another camera apps for several times. At first it took some time for the camera to function, I tried to open the other camera app for second time and it worked.

So after that I open the original apple camera app and found it works!

u All might want to try other camera apps. Hope it helps!

iPad 2,1 (64GB wifi only)
Current OS is 7.1.2
Rear facing Camera worked with 7.1.1 and all previous iOS versions used on it.

Have tried Restore iPad in iTunes, multiple restarts with various combinations of sleep and home buttons. It appears that some aspect of flashing the firmware has caused the camera to fail. The unit, itself, has lived almost its entire service life within a LifeProof case, so I am quite certain the camera failure was not due to shock or immersion. Front facing camera works fine in PhotoBooth; but switching to rear facing causes PhotoBooth to lock up. I have also tried deleting every installed camera app (no joy) as well as reset to defaults (multiple times and no joy). I am presently pulling down the current iOS 8 beta in order to see if it has any effect, and will report back once that is in place.